Cannot install or update module from Marketplace

[tone87]

I cannot install or update any module from Marketplace ... in updating module from marketplace say an error like " wrong url shop"

I have a multishop active Prestashop 8.1.6 PHP 8.1.28 MySQL: 10.11.8-MariaDB-log

https://github.com/PrestaShopCorp/ps_mbo/assets/8173557/d2387896-5875-4dca-ac0c-9eaf8500cab4

[jinpresta]

Hello @tone87,

Thank you for your feedback.

Could you please send us your shops' urls ?

Thanks

[tone87]

Hello @tone87,

Thank you for your feedback.

Could you please send us your shops' urls ?

Thanks

Yes, Main site is fershop.it But i have multistore with: Fershop.fr Fershop.de Fershop.eu Fershop.es

I installed prestashop assistance module

[sullivan-monteiro]

Hello @tone87, We have checked your store in our database and the stored's url with PrestaShop version 8.1.6 is de.fershop.it. We also have an older version with just fershop.it but it's still in PrestaShop version 8.1.2. Can you check the url in your backoffice is correct ? ( Shop parameters -> Traffic & SEO -> Set shop URL)

Thanks

[tone87]

The problem is at multistore active ... as you can see by my screenshot it select automatically the first url from list ... but is not the real main domain .. the real main domain is "fershop.it" -> https://fershop.it i searched on database table .. but there is no way to ordering .. i don't know the system order the store urls

[intraordinaire]

@tone87 We just released v4.11.3, can you test with it ?

[tone87]

Hi ! on updating module with marketplace yes, it works !. On install with marketplace it going on error . i think is a problem on CORS i attach screenshot console

[tone87]

i tried to reset module but nothing change for install .. i attach the video with console opened

https://github.com/PrestaShopCorp/ps_mbo/assets/8173557/b8aa28fb-0aa1-40f7-bba6-3f228add2908

[intraordinaire]

Hello @tone87 , Thanks a lot for your time and data you give to us.

We are investigating on what happened on your shop (seems to work fine on all our test shops). Is your shop under some firewall or network protection ? Cloudflare or something like that ?

It seems like we receive a 403 from our API call when trying to launch install.

We are looking for a solution.

[tone87]

Hi, yes i have cloudflare active with Anti BOT active .. how i can add in whitelist your server ? edit i have tried to access on backoffice from fershop.fr where cloudflare proxy is deactivated but not work too. it show error 502 strict-origin-when-cross-origin

[intraordinaire]

@tone87 we have found something and are testing a workaround for this case. We will update our API / Frontend, so an update of the module will not be necessary.

We plan to release it ASAP, so tomorrow or beginning of the next week.

We'll keep you updated in order to validate everything's fine after that.

Thanks a lot for your help & patience 🙏

[intraordinaire]

Hi @tone87 ,

We released an update on our APP, can you test again ? 🙏

[tone87]

Hi, i tried, but same error

[intraordinaire]

Ok, this action seems to be outdated now. Can you try to empty Chrome cache ?

[tone87]

yes, i'm sorry , now it works ! super thanks !

[intraordinaire]

Wonderful ! Thanks to you !