Open NXS26 opened 4 months ago
Jeredian
commented
4 months ago Please provide cura.log file
How to find Cura log file:
- Windows:
- %APPDATA%\cura<Cura version>\cura.log
- C:\Users\\AppData\Roaming\cura<Cura version>\cura.log
- OSX:
- $USER/Library/Application Support/cura//cura.log
- Linux:
- $USER/.local/share/cura//cura.logPossible duplication of https://github.com/PrintMakerLab/mks-wifi-plugin/issues/351
Jeredian
commented
4 months ago Also please try this workaround:
Due to hardware limitations, the printer board can only support one connection an a time. That's why we need to keep only 1 Cura instance running. Sometimes when plugin updates Cura does not close previous connections, and therefore it is necessary to restart the application, or sometimes even the system itself.
For Elegoo and Artillery users we also suggest to manually remove MKSWifiPlugin first time, because the version of Cura and the plugin from the manufacturer of these printers are different from the actual versions.
NXS26
commented
4 months ago HI, I have no results. this is the only thing in that folder. and a search never finishes.
On Monday, February 19, 2024 at 03:58:04 AM EST, Pavel Polyakov ***@***.***> wrote: Please provide cura.log file How to find Cura log file:
— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>
NXS26
commented
4 months ago On Monday, February 19, 2024 at 03:59:48 AM EST, Pavel Polyakov ***@***.***> wrote: Possible duplication of #351
— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>
NXS26
commented
4 months ago HI, I don't know why, but my folder structure looks nothing like this. I can't even find a Cura plugin folder by running a general search on the whole PC. I did try to uninstall through marketplace and reinstall by drag an drop in one instance only running. I generally only have one instance open anyway. On Monday, February 19, 2024 at 04:15:21 AM EST, Pavel Polyakov @.***> wrote:
Also please try this workaround:
Close all Cura instances
Go to the Cura plugins folder
Manually remove MKSWifiPlugin
Run single instances of Cura
Manually install plugin via drag and drop
Restart Cura
Try to connect
Due to hardware limitations, the printer board can only support one connection an a time. That's why we need to keep only 1 Cura instance running. Sometimes when plugin updates Cura does not close previous connections, and therefore it is necessary to restart the application, or sometimes even the system itself.
— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>
Jeredian
commented
4 months ago @NXS26 , you can try another way. Inside Cura application, from the application menu in Help -> Show settings folder . It will open the same folder. Because AppData sometimes hidden on windows os.
Then you need to send "cura" (aka cura.log) file, it's the single one text document inside that folder :
And for plugin - it placed in the "plugins" folder
Hope, it helps.
Could you try to:
I will try to reproduce same thing too, but it's hard to catch.
Description
every since latest few updates, Cura 5.5.0 constantly disconnects and reconnects from printer. Neptune 2 s. Printer shows steady wifi connection
Plugin Version
latest few versions.
Cura Version
5.5.0
Platform
11
Printer
Neptune 2 s
Reproduction steps
uninstalled reinstall from market place, manually install via drag and drop, rolled back to a few previous version of MKS
Actual results
same issue
Expected results
cura stays connected
Checklist of files to include
Additional information & file uploads
there are no log files