"Financial Reporting Matrix" visual blurred when published on Power BI Services

[JeanDeLaColline]

Hello,

I notice that the Financial Reporting Matrice visual is visually perfect when I am on Power BI Desktop but once the report is published on Power BI Services, my P&L (Cf. attached screenshot) becomes blurred which makes it much less pleasant to use. What solutions are available to ensure that my visuals are not blurred?

Thank you in advance for your feedback. John

[AndersAano]

Hi,

There are two possible reasons:

1. Your zoom level is not 100%. Changing the zoom level of your Power BI Report or browser can cause it to blur.
2. Using Chrome/Edge can make it blurry. Using Firefox will give a clear picture.

Both Edge and Chrome are built on the same Chromium, which is why they handle the visual the same.

Best regards Anders

[graballiano]

Dear Andreas,

can we look into this more? Can we have any fix for that? I am currently using Opera and have the same issue, even though in 100% on my desktop. Tried on Chrome, tried on Edge - the same issue...

Very little people are using Firefox these days. Can we try to fix it somehow?

Thanks, Luke

[AndersAano]

HI @graballiano and @JeanDeLaColline, It looks like it's a know issue for Microsoft and the Chromium team:

https://community.fabric.microsoft.com/t5/Custom-Visuals-Development/Custom-Visuals-become-blurry-when-zooming-the-canvas/m-p/4083028

Power BI Desktop, Edge, Chrome and Opera are all based on Chromium, and it seems the issue is with the last versions of Chromium.: https://en.wikipedia.org/wiki/Chromium_(web_browser)#:~:text=Chromium%20is%20a%20free%20and,%2C%20Samsung%20Internet%2C%20and%20Opera.

Once they find a fix for it, it should work for all browsers using Chromium.

Best regards Anders