We are experiencing a CRITICAL ISSUE with the Financial Reporting Matrix visual, which we use in production with our client (premium licence).
Since last Thursday, some of our developed reports have stopped working altogether (not only this visual).
After investigating, it seems that this problem is linked to the current version 8.0.0.4 available in the store. When we import an older version (for instance, version 8.0 or 7.2.0.6), the visual loads correctly without any issues.
The main problem with version 8.0.0.4 is that the visual fails to render entirely, making it impossible to apply any modifications. In many cases, the entire PBIX file crashes and becomes unresponsive. The only way to open the file again is to immediately navigate to a page that doesn’t contain the custom visual, as it defaults to a page where the visual is already present, causing an immediate crash and the file becomes unresponsive.
We kindly ask you to address this issue with the utmost urgency.
Hello,
We are experiencing a CRITICAL ISSUE with the Financial Reporting Matrix visual, which we use in production with our client (premium licence).
Since last Thursday, some of our developed reports have stopped working altogether (not only this visual). After investigating, it seems that this problem is linked to the current version 8.0.0.4 available in the store. When we import an older version (for instance, version 8.0 or 7.2.0.6), the visual loads correctly without any issues.
The main problem with version 8.0.0.4 is that the visual fails to render entirely, making it impossible to apply any modifications. In many cases, the entire PBIX file crashes and becomes unresponsive. The only way to open the file again is to immediately navigate to a page that doesn’t contain the custom visual, as it defaults to a page where the visual is already present, causing an immediate crash and the file becomes unresponsive.
We kindly ask you to address this issue with the utmost urgency.
Thank you.