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ProgressNS / sidekick-feedback

This repository is for feedback regarding NativeScript Sidekick. Use the issues system here to submit feature requests or vote for existing ones.
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sidekick shows errors and stuck on loading screen due to proxy #245

Closed wjlabcwjl closed 6 years ago

wjlabcwjl commented 6 years ago

Please, provide the details below:

Did you verify whether this issue has already been reported here?

Yes

Tell us about the problem

I've installed SideKick once and when it ask me about proxy setting, I've chosen use system proxy setting. It worked well, then I think it's due to something of the proxy server, it's our enterprise proxy server, I could not launch the SideKick any more, it shows errors and stays loading. Even I delete all its folders and reinstall it, it still shows the same error, it uses old proxy setting after re-installation and I can't change proxy setting if it is not launched.

Which platform(s) does the issue occur on?

Windows 7 Enterprise N SP1

Provide the following version numbers that the issue occurs with:

Tell us how to recreate the issue in as much detail as possible

  1. Start the application ..
  2. ...

Does this issue happen every time?

Yes

Send the client logs

console_18-08-07_13-06-50.882.log console_18-08-07_13-06-55.847.log main_18-08-07_13-06-57.515.log

ivanovit commented 6 years ago

Hi,

Sidekick uses and sets the CLI proxy configuration. You can change the proxy settings with the tns proxy command.

If you don't have proxy configured in the Sidekick but the proxy is configured for you system you will be asked if you would like to use the system proxy. However, if the proxy server has changed we couldn't detect that and the Sidekick may not start due to proxy misconfiguration. In this case you can manually change the proxy settings with the tns proxy command.

Please tell us if this fixed your issue.

wjlabcwjl commented 6 years ago

Hi,

Thanks a lot, the command tns proxy clear fixed my problem.