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Progressus-io / postnl-for-woocommerce

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Issues with Version 5 - Missing Features and Label Printing Process #118

Closed MikeFeith closed 1 week ago

MikeFeith commented 1 year ago

Dear Developers, After updating to version 5 of the plugin, we have encountered several issues that have significantly affected our workflow.

Unfranked Labels Option Missing: Previously, we had the ability to print unfranked labels, a feature we used extensively for non-package mailbox posts(Where we add a sticker to the envelope). This option, available since v1.5, appears to have been removed without prior notification.

Label Printing Process: The new version has altered the label printing process. Earlier, labels would open directly in the browser, allowing for immediate printing. However, the new version requires the labels to be downloaded before printing, which has disrupted our workflow.

Delivery to PostNL Point: Since we enabled the option for delivery to a PostNL point, every package now presents this option regardless of its applicability. This is an issue for regular packages, mailbox packages, and other posts that may not be suitable for this delivery point.

We are eager to know if these issues, particularly the absence of the unfranked label printing feature, will be addressed in the near future. Additionally, in the event that these issues persist, could you please inform us how long version 4 will continue to be supported? We are forced to keep using that version for now.

Looking forward to your prompt response.

Kind regards, Haken en Maken

Kratos-Hosting commented 10 months ago

Hi, this issue has been open for months yet no-one commented on this issue. Please at least add the "Unfranked Labels (ongefrankeerd)" option...

Abdalsalaam commented 10 months ago

Hello @MikeFeith and @Kratos-Hosting thank you for reporting this We will check these features and fixes and I'll let you know when we release it.

JorisPostNL commented 10 months ago

Hi @MikeFeith,

Thank you for your inquiry. Kindly note the issue list on Github is primarily meant for developers to raise inquiries about technical issues/bugs noted in our plug-in rather than feature requests. Any feature requests you have can be sent to digitaleklantsupport@postnl.nl, where our support team will investigate whether there are currently fixes/workarounds for the requested features, and if there are none the requests will be placed on the backlog for future development.

Kind Regards Joris Technical Channel Management PostNL