Define the New User onboarding/joining experience

[Steven-Birkinbine]

New users need to have a consistent and effective onboarding experience

• Welcome packet- explain the project, their role in it, and the goals
• Brief orientation- meet and greet with their key contacts
• Project Schedule / Task Schedule- what does their next n weeks look like
• Feedback loop- performance reviews on their early work to guide them to where we need them to be
• Self-serve training and resource availability- create a foundation of knowledge for everyone on the program and use a Personalized Learning model (see https://www.semanticscholar.org/reader/2c402766eaf7896e219c893101a87750e45b43a0 for more information on effects of Personalized Learning AIs)

Utilize an opportunity finder to nudge individuals towards areas where their skills can be best utilized.

• The finder can act like an internal job board at first and does not need to be "smart" or "AI" based to be effective. A more complex and AI driven solution can come later depending on resources available and project needs