ProjectCopilot / mailroom

Copilot's air traffic controller.
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Event Analytics #83

Closed gmittal closed 7 years ago

gmittal commented 7 years ago

We need some way of gathering and evaluating metrics about the system. It'll be useful down the road.

@ankitr, @xSmithereens, @johnguibas: Thoughts?

gmittal commented 7 years ago

keen.io is really easy to use and works very well.

gmittal commented 7 years ago

Analytics should include pageviews for concierge and volunteer, case created, and messages from both users and volunteers (but not their actual content), and whether a case becomes open for all volunteers (no longer active).