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ProtonMail / WebClients

Monorepo hosting the proton web clients
GNU General Public License v3.0
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Open source forum #260

Closed julianfairfax closed 1 year ago

julianfairfax commented 3 years ago

I would post this on the forum, as it's a feature request, but given the nature of the request, I don't feel that would be appropriate. Your forum is just simply not in the spirit of your brand. You're using a closed source third-party provider to host an outdated and visually unappealing forum. An open source solution such as https://www.discourse.org/ can be fully self-hosted by you with minimal resources being used on what I'm sure are already a good number of servers you have. It's a free, open source, modern, and well-designed system. If an open source forum was used, it would turn from an unappreciated corner of your brand that no one wants to use, to a well-implemented space for the community's ideas. Please consider adopting the use of a platform such as https://www.discourse.org/, so that the community will have a real place to give feedback. Thanks for your work on this product, and it's underlying purpose: our privacy!

markcellus commented 3 years ago

Yes. It is very hard to follow discussions on that closed-source product or know about when new topics are created. If the community isn't notified of new posts, the author loses out on upvotes.

itsnotsaved commented 2 years ago

Simple exact alternative to uservoice https://fider.io/ https://github.com/getfider/fider

julianfairfax commented 2 years ago

You could do what Standard Notes do and simply setup a GitHub repository to use as your forum through the issues or discussions function. See https://github.com/standardnotes/forum

twiss commented 2 years ago

Hi there, I've passed it on internally. I don't think anyone at Proton is a huge fan of the current solution, either :)

RokeJulianLockhart commented 2 weeks ago

https://github.com/ProtonMail/WebClients/issues/260#issuecomment-1220811255

@twiss and @julianfairfax, in which case, why is this closed as unplanned? It seems strange to not publicly track this, when it's so important to the public specifically.

Every other organisation similar to Proton uses Discourse:

  1. Tor (browser)
  2. Signal (messenger)
  3. Fedora (OS)
  4. Mozilla (browser)
  5. KDE (DE)
  6. GNOME (DE)
  7. Murena (AOSP distribution)
  8. GRAMPS (genealogy)
  9. NextCloud
  10. OwnCloud
  11. Blender
  12. Flatpak
  13. EndeavourOS
  14. The Document Foundation
  15. Rust

None of these utilize UserVoice.

julianfairfax commented 2 weeks ago

It was open for almost two years without progess. It is closed as unplanned because it obviously is. And this is the repo for the web clients

RokeJulianLockhart commented 2 weeks ago

And this is the repo for the web clients

@julianfairfax, that's a good point. Does a Proton UserVoice request to move to another platform exist? I've been unable to locate one thus far, but its GUI is unintuitive.