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ProtonMail / WebClients

Monorepo hosting the proton web clients
GNU General Public License v3.0
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Login form submitting ends up with "StatusCodeError: Not Found" error #271

Closed vladimiry closed 2 years ago

vladimiry commented 2 years ago

This email is used as a contact point for ElectronMail project.

What is the problem there? Does it mean that the account got mistakenly removed/locked? If so, can it be re-enabled? There is no long "inactivity" period as this account was used at least once per week.

PS Could not locate other way to place the issue, like via customer support, since the account appears to be locked without any notice.

bartbutler commented 2 years ago

You didn't specify the email, but are you using Electron mail pointed at the Tor API endpoint by any chance? We've migrated the Tor site to v4 of the web client so you need to use the mail subdomain if that's the case. We disconnected the parent Tor domain API endpoint today for infrastructure reasons.

vladimiry commented 2 years ago

You didn't specify the email

It's available by the link in the original message.

but are you using Electron mail pointed at the Tor API endpoint by any chance?

I'm, yes. Thanks for the direction. Looks like I should have spent some time doing debugging before placing the issue, my apologies.

bartbutler commented 2 years ago

Ah sorry, should have clicked the link. Sorry for the inconvenience!

vladimiry commented 2 years ago

Can confirm it works as expected after updating/mapping the web clients to a new domain.