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ProtonMail / ios-mail

Secure email that protects your privacy
http://proton.me
GNU General Public License v3.0
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iOS app not showing attachments some times #48

Open galqawala opened 2 years ago

galqawala commented 2 years ago

Describe the bug: The iOS app doesn't show any attachment on some emails received. Some times they reappear later. Web client does show the attachments. Seems to affect at some (but not all) of the emails forwarded by https://simplelogin.io/. The messages are PGP encrypted.

Live App Version: 1.15.4 (5420)

Device + OS version iPhone XR + iOS 14.8

Can you reproduce the problem each time? No. Doesn't happen with every email. And sometimes the attachments start showing later.

Steps to reproduce the behavior:

  1. Use simplelogin.io
  2. Setup PGP
  3. Receive a message with an attachment
  4. ???
  5. Profit

Expected behavior iOS app shows the attachment whenever web app does

Screenshots(If applicable) pm-ios pm-web

h-wb commented 2 years ago

I do have the same issue with emails forwarded from Simplelogin, sometimes it’s more than just attachements, the whole body won’t load.

KaiOnGitHub commented 8 months ago

I have this issue even with official mails from Proton (and with other providers). Just had to find an important document in a meeting and found the mail but was unable to open the attachment. Very frustrating.

iOs 17.1.2 Iphone 13 Pro Proton Mail 4.10.1 (9228)

For example the Proton mail: IMG_B40FC6A7DB7E-1 IMG_B660EF639895-1