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ProtonMail / proton-bridge

Proton Mail Bridge application
GNU General Public License v3.0
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In app Bridge update breaks it. #369

Closed artelse closed 1 year ago

artelse commented 1 year ago

Got notification of an update on the bridge. It then won't start any longer, breaking my protonmail completely.

Expected Behavior

An update should just update the app without breaking functionality.

Current Behavior

The bridge has been working for years without problems.

Possible Solution

Fix the app. EDIT: found version 2.3.0. is the latest that still works.

Version Information

macOS version is 10.13 and latest bridge is 3.0.21. I don't know what version was running, but seem to remember a version 3.x The bridge app now has a cross through it, so it won't launch because of a macOS version mismatch.

gabor-meszaros commented 1 year ago

Hi @artelse, Thank you for your interest in Bridge and I am sorry to hear that you have problems with the update. The issue tracker is ONLY used for reporting bugs with technical details. For high level troubleshooting, please contact our customer support: https://proton.me/support/contact Customer support will reach out to us if they cannot resolve the problem.

artelse commented 1 year ago

@gabor-meszaros This is also a technical bug because the app falsely required me to update while the update is not compatible with the current system version. Please fix this, it is causing unnecessary issues.