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ProtonMail / proton-bridge

Proton Mail Bridge application
GNU General Public License v3.0
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Thunderbird unable to reconnect to mailbox after logout/login in bridge #370

Closed mattiaverga closed 1 year ago

mattiaverga commented 1 year ago

Every time I logout from my account in bridge and re-login again, I get the same password to reconfigure Thunderbird in bridge GUI, yet Thunderbird is unable to reconnect to mailbox. I have to delete the account in Thunderbird and recreate it. This is really annoying because I found bridge randomly logged out at computer startup. Upgrading to 3.0.21 shows the same behavior.

Version Information

Bridge 3.0.21 Thunderbird 102.9.0

pschweitz commented 1 year ago

Hello, I have the same issue for several days as it was working fine so far, until I had to re-login in the bridge.

It's quite annoying, Thunderbird says "checking mail server capabilities" and remains idle.

Bridge 3.0.21 Thunderbird 102.8.0 (64-bit) Ubuntu Mate 22.04.2

Thanks.

pschweitz commented 1 year ago

Hello, I have the same issue for several days as it was working fine so far, until I had to re-login in the bridge.

It's quite annoying, Thunderbird says "checking mail server capabilities" and remains idle.

Bridge 3.0.21 Thunderbird 102.8.0 (64-bit) Ubuntu Mate 22.04.2

Thanks.

Well I got the problem fixed by inspiring from readme content with caches locations. I actually deleted everything under ~/.cache/protonmail/bridge-v3 and ~/cache/ProtonMail*

Then killed and restarted the bridge. Hope that can help

LBeernaertProton commented 1 year ago

Hey @mattiaverga I have personally run into a couple of issues with Thunderbird where if the Bridge certificate for IMAP and SMTP changes, Thunderbird does not detect this and I experienced the exact same problem.

Can you go into Settings > Privacy & Security > Manage Certificates > Servers and delete the entries for Bridge. Restart Thunderbird.

Can you check if this solves the issue for you?

mattiaverga commented 1 year ago

Hey @mattiaverga I have personally run into a couple of issues with Thunderbird where if the Bridge certificate for IMAP and SMTP changes, Thunderbird does not detect this and I experienced the exact same problem.

Can you go into Settings > Privacy & Security > Manage Certificates > Servers and delete the entries for Bridge. Restart Thunderbird.

Can you check if this solves the issue for you?

That was one of the things I tried and did not solve the problem. However, I previously had changed the keyring to use secret-service instead of secret-service-dbus because of the bug with bridge 3.0.20. With 3.0.21 I had reverted to use secret-service-dbus and manually logging out/in doesn't trigger the problem anymore.

As I'm unable to manually reproduce the problem you may want to close the issue. If I encounter the issue again I'll reopen it.