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ProtonMail / proton-bridge

Proton Mail Bridge application
GNU General Public License v3.0
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Protonmail Bridge not running on MacOS Ventura 13.3 #376

Closed sergio1468 closed 1 year ago

sergio1468 commented 1 year ago

I recently installed MacOS Ventura (13.3) on my Macbook Pro (late 2013) using OPENCORE. The MacOS runs smoothly. However, since then, Protonmail Bridge software is not able to run anymore.

Normally Protonmail Bridge app should open to allow configuration of the Apple Mail client with the Protonmail account.

When I start Protonmail Bridge, a empty grey window opens, instead of the usual window with all menus inside. that's all.

I have no Idea what geos wrong.

Steps to Reproduce

1. 2. 3. 4.

I'm using the last version of Protonmail Bridge, version 3.0.21

I cannot configure my proton mail account on the Apple mail client anymore.

I don't know what to do.

Possible Implementation

LBeernaertProton commented 1 year ago

@sergio1468 According to https://support.apple.com/en-us/HT213264, your machine is not officially supported with Ventura. You have an unsupported/unofficial setup, there is clearly a hardware incompatibility issue and we can't help you with this.

You can try the 3.1 pre-release build which defaults to software rendering, it may fix your problem.

sergio1468 commented 1 year ago

Thanks!

Serge Abramowski

Le mar. 11 avr. 2023 à 10:02, LBeernaertProton @.***> a écrit :

@.***(https://github.com/sergio1468) According to https://support.apple.com/en-us/HT213264, your machine is not officially supported with Ventura. You have an unsupported/unofficial setup, there is clearly a hardware incompatibility issue and we can't help you with this.

You can try the 3.1 pre-release build which defaults to software rendering, it might may fix your problem.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>

jake01756 commented 1 year ago

macOS 13.3 with opencore has a ton of issues with graphics.

Running /Applications/Proton\ Mail\ Bridge.app/Contents/MacOS/bridge-gui --software-renderer in terminal fixed it for me.

h3x4d3x4 commented 1 year ago

I'm having the same issue but with a small difference. I was running Proton Mail Bridge on my 2015 Macbook Pro just fine even using OCLP with Ventura. A few days ago decided to spoof the SMBIOS to a Macbook Pro 2017 to use Universal Control cause the 2015 model is blacklisted. All went smooth except that Proton Mail Bridge doesn't open anymore, and it's the only app with this issue. I know this issue is totally due to my Macbook running Ventura and me spoofing the SMBIOS but any help would be very much appreciated as it's the only app that has this issue from dozens of apps installed.

sergio1468 commented 1 year ago

Hey folks,

Problem solved automatically with last security update of Ventura 13.3.1

Cheers

Serge Abramowski

Le dim. 30 avr. 2023 à 18:21, h3x4d3x4 @.***(mailto:Le dim. 30 avr. 2023 à 18:21, h3x4d3x4 < a écrit :

I'm having the same issue but with a small difference. I was running Proton Mail Bridge on my 2015 Macbook Pro just fine even using OCLP with Ventura. A few days ago decided to spoof the SMBIOS to a Macbook Pro 2017 to use Universal Control cause the 2015 model is blacklisted. All went smooth except that Proton Mail Bridge doesn't open anymore, and it's the only app with this issue. I know this issue is totally due to my Macbook running Ventura and me spoofing the SMBIOS but any help would be very much appreciated as it's the only app that has this issue from dozens of apps installed.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>

sergio1468 commented 1 year ago

Problem solved automatically with last security update of Ventura 13.3.1

Cheers

Serge Abramowski

Le mar. 11 avr. 2023 à 10:02, LBeernaertProton @.***(mailto:Le mar. 11 avr. 2023 à 10:02, LBeernaertProton < a écrit :

@.***(https://github.com/sergio1468) According to https://support.apple.com/en-us/HT213264, your machine is not officially supported with Ventura. You have an unsupported/unofficial setup, there is clearly a hardware incompatibility issue and we can't help you with this.

You can try the 3.1 pre-release build which defaults to software rendering, it might may fix your problem.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>

h3x4d3x4 commented 1 year ago

Yeah, i didn't have any issue on 13.3.1 already, it just happened after i spoofed the SMBIOS to a 2017 Macbook Pro in order to use UC. :(

Currently using CLI until i find a solution but it's most certainly related to graphics.