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ProtonVPN / linux-cli

Official ProtonVPN Linux app (CLI)
https://protonvpn.com/download-linux
GNU General Public License v3.0
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connection issue #100

Open bozoi3 opened 1 year ago

bozoi3 commented 1 year ago

running version: Proton VPN CLI v3.13.0 (protonvpn-nm-lib v3.14.0; proton-client v0.7.1)

When trying to connect to other country with protonvpn-cli sometime (more often now) vpn connection is halted and my routing table is trashed with pvpnroutintrf0 : Destination Gateway Genmask Flags Metric Ref Use Iface 0.0.0.0 0.0.0.0 128.0.0.0 U 97 0 0 pvpnroutintrf0

and i see this error in the .cache/protonvpn/logs/proton-client.log

During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/proton/api.py", line 240, in api_request response = self.__make_request(fct, **request_params) File "/usr/lib/python3/dist-packages/proton/api.py", line 339, in __make_request raise NewConnectionError(e) proton.exceptions.NewConnectionError: TLSPinningHTTPSConnectionPool(host='api.protonvpn.ch', port=443): Max retries exceeded with url: /vpn/location (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7fb1a79eb040>: Failed to establish a new connection: [Errno -2] Name or service not known')) 2023-03-28 18:39:51,735 — api.py — ERROR — api_request:246 — TLSPinningHTTPSConnectionPool(host='api.protonvpn.ch', port=443): Max retries exceeded with url: /vpn/location (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7fb1a79eb040>: Failed to establish a new connection: [Errno -2] Name or service not known')) Traceback (most recent call last): File "/usr/lib/python3/dist-packages/urllib3/connection.py", line 169, in _new_conn conn = connection.create_connection( File "/usr/lib/python3/dist-packages/urllib3/util/connection.py", line 73, in create_connection for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM): File "/usr/lib/python3.10/socket.py", line 955, in getaddrinfo for res in _socket.getaddrinfo(host, port, family, type, proto, flags): socket.gaierror: [Errno -2] Name or service not known

any idea?

MatthewLM commented 10 months ago

I started to get what appears to be the same issue causing disconnections overnight:

2023-09-19 06:34:59,832 — api.py — ERROR — api_request:246 — TLSPinningHTTPSConnectionPool(host
='api.protonvpn.ch', port=443): Max retries exceeded with url: /vpn/logicals (Caused by NewConn
ectionError('<urllib3.connection.HTTPSConnection object at 0x7f4347f1fc90>: Failed to establish
 a new connection: [Errno -2] Name or service not known'))
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/urllib3/connection.py", line 174, in _new_conn
    conn = connection.create_connection(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/urllib3/util/connection.py", line 73, in create_connecti
on
    for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM):
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3.11/socket.py", line 962, in getaddrinfo
    for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
socket.gaierror: [Errno -2] Name or service not known