error fetching data and error in updating updater

[ChristophCaina]

Today, I had major issues with a stable connection to the get the Optimizer information from Solar Edge. I don't know if this is a temporary issue or related with the SolarEdge Monitoring service at all, but I think, the Logs should provide at least some kind of more relevant information ;)

Logger: custom_components.solaredgeoptimizers.sensor
Source: custom_components/solaredgeoptimizers/sensor.py:177
Integration: solaredgeoptimizers (documentation, issues)
First occurred: 18:52:33 (1 occurrences)
Last logged: 18:52:33

Error in updating updater

Logger: custom_components.solaredgeoptimizers.sensor
Source: custom_components/solaredgeoptimizers/sensor.py:178
Integration: solaredgeoptimizers (documentation, issues)
First occurred: 18:52:33 (1 occurrences)
Last logged: 18:52:33

Logger: custom_components.solaredgeoptimizers.sensor
Source: helpers/update_coordinator.py:182
Integration: solaredgeoptimizers (documentation, issues)
First occurred: 18:52:33 (1 occurrences)
Last logged: 18:52:33

Error fetching SolarEdgeOptimizer data:

The last days, the integration seemed to work pretty stable - today it started reporting repeatingly "zero" values... and I had to reinitiate the integration to get some data... just to see the integration failing again after some time.

[gjdv]

I'm just using the underlying scraper (https://github.com/ProudElm/packaging_solaredgeoptimizers), not the HA integration, but I can confirm that yesterday the SolarEdge portal did not return individual panel values for a lot attempts (using a 15 minute based cronjob); to be precise 14 of the approx (12 hours * 4=) 48 attempts failed due to SE not responding. Let's hope it's just a temporary issue on their side.

[ChristophCaina]

ok, I already got a message yesterday evening when checking the monitoring platform itself. Seems that they had issues with their cloud service.