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ProudElm / solaredgeoptimizers

Intergration to get optimizers information from the SolarEdge portal
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Integration stops pulling data from optimizers #73

Open olizafiro opened 6 days ago

olizafiro commented 6 days ago

Hi, since a couple of days, the integration stops pulling data from the optimizers. Once reloaded, the data are collected again but what seemed to be an isolated occurence happened already a couple of times in a few hours. I didn't change any specific setup to HA neither install an integration that could have led to this behavior except the last update to 2024.6.4 that I installed recently. Thanks for advices and if more info are needed, happy to support.

gianlucasullazzo commented 5 days ago

Hi, same here. It works for some minutes after reload and then values went to 0 soon. No logs (it seems)

olizafiro commented 5 days ago

Hi,

All good today so far. Maybe just isolated issue.

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On Jun 27, 2024, at 12:28 PM, gianlucasullazzo @.***> wrote:



Hi, same here. It works for some minutes after reload and then values went to 0 soon. No logs (it seems)

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ian-morgan99 commented 4 days ago

I have seen this happens to me in the UK, every time there is a bright sunny day. I believe this is a constraint on the SolarEdge server with lots of users checking simultaneously, but I have no means to validate this theory. Where might it be possible to see any logs to explore the theory ?

Obelix74Git commented 3 days ago

Same problem here. Yesterday was A very sunny day and I received all day the values. Today is a normal day but didn’t receive anything yet also not in the early morning. The SolarEdge portal itselfs and HA SolarEdge plug-in are werking fine. If I look to the logs it juist doesn’t see any value.