Integration stops pulling data from optimizers

ProudElm / solaredgeoptimizers

Intergration to get optimizers information from the SolarEdge portal

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Integration stops pulling data from optimizers #73

Open olizafiro opened 4 months ago

olizafiro commented 4 months ago

Hi, since a couple of days, the integration stops pulling data from the optimizers. Once reloaded, the data are collected again but what seemed to be an isolated occurence happened already a couple of times in a few hours. I didn't change any specific setup to HA neither install an integration that could have led to this behavior except the last update to 2024.6.4 that I installed recently. Thanks for advices and if more info are needed, happy to support.

gianlucasullazzo commented 4 months ago

Hi, same here. It works for some minutes after reload and then values went to 0 soon. No logs (it seems)

olizafiro commented 4 months ago

Hi,

All good today so far. Maybe just isolated issue.

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On Jun 27, 2024, at 12:28 PM, gianlucasullazzo @.***> wrote:

Hi, same here. It works for some minutes after reload and then values went to 0 soon. No logs (it seems)

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ian-morgan99 commented 4 months ago

I have seen this happens to me in the UK, every time there is a bright sunny day. I believe this is a constraint on the SolarEdge server with lots of users checking simultaneously, but I have no means to validate this theory. Where might it be possible to see any logs to explore the theory ?

Obelix74Git commented 4 months ago

Same problem here. Yesterday was A very sunny day and I received all day the values. Today is a normal day but didn’t receive anything yet also not in the early morning. The SolarEdge portal itselfs and HA SolarEdge plug-in are werking fine. If I look to the logs it juist doesn’t see any value.

Mariusthvdb commented 3 weeks ago

any updates here?

only noticed this the other day, but all my panels show 0 for their values

except the life time energy.

checking the Solar Edge app shows correct values there. There have been several updates for the app, but would they have changed the webpage this integration is scraping?

confirm no errors in the logs

set logging to debug shows all panels being set and indeed:

all came back after a HA restart