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ProxiBlue / reCaptcha

Clean implementation of Google reCaptcha for magento
http://www.proxiblue.com.au/blog/magento-recaptcha/
GNU General Public License v3.0
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Captcha not Working With Magento 193.x and 194xConatct Page. #29

Closed vishalpatel14 closed 5 years ago

vishalpatel14 commented 5 years ago

Hello Team,

We have install your extension but its not working with 1.9.3.x and 1.9.3.4 contactus page. can you provide some solution for the issue. This will be really helpful. It will be really appreciated.

ProxiBlue commented 5 years ago

Hi,

Did you follow the guide in the readme, as well as the troubleshooting part?

vishalpatel14 commented 5 years ago

Hello Team,

Yes we have follow all the troubleshooting part but still we dont have the captcha only on contactus page.

Also we have checked all the things more than 2 to 3 times still its not working on cpatcha page.

vishalpatel14 commented 5 years ago

Hello Team,

We get now the captcha on contact form but now issue it it gives error when we submit with google captcha on contactus like Unable to submit your request. Please, try again later.

Can you let me know what will be the issue might be?

vishalpatel14 commented 5 years ago

Hello Team,

Here we have the logs for the same.

2018-12-10T09:51:54+00:00 DEBUG (7): Form ID: user_contact=>Array ( [name] => name [email] => e@e.com [telephone] => 23423 [message] => dsfsfsdfds [g-recaptcha-response] => [hideit] => )

2018-12-10T09:51:54+00:00 DEBUG (7): Form ID: user_contact=>No 'g-recaptcha-response' in request! - building 2018-12-10T09:51:54+00:00 DEBUG (7): Form ID: user_contact=>sending to verify params of Array ( [privatekey] => [PRIVATE KEY REMOVED FOR SECURITY] [challenge] => [response] => )

2018-12-10T09:51:54+00:00 DEBUG (7): Form ID: user_contact=>Bad response from captcha gateway. we got 410 2018-12-10T09:51:54+00:00 DEBUG (7): Form ID: user_contact=>Exception fail : Bad response from captcha gateway. we got 410

vishalpatel14 commented 5 years ago

Hello Team,

All the issue have been resolved. Can you please close this ticket. Thanks once again for prompt response.

ProxiBlue commented 5 years ago

Hi,

Happy to see you resolved this. Can I ask what the final issue was?

Form ID: user_contact=>Bad response from captcha gateway. we got 410

What was wrong? I like to know, in case other users run into issue, they can ref this ticket.

vishalpatel14 commented 5 years ago

Hello Team,

It was some kind of issue with the form template. Hence basically we have done 3 changes to achieve it.

  1. I admin we have one option to show cpatcha we made it always.
  2. We bring the layout.xml to current active theme.
  3. We replace the full contact us form with latest form.phtml of Magento version. (I think we have issue over here hence the form was not being submitted)