Checkout not working bug - transaction cancelled - checkout process not completing (prEvent, emv, internal error)

[mrgithub]

Running the example code. I think it's a wonderful plugin.

First time it worked and allowed me to touch the reader with phone (using developer credentials on the sumup_flutter app and changed the currency to 'GBP'). Thereafter it when button pressed to checkout it briefly flashes the screen to find the reader then goes to a page saying transaction failed and it was a network error.

I don't understand why it's not working. I've googled everywhere. The console shows this:

Event prEvent Checkout - Reason: Internal error E/SumUp ( 3450): (Source File:1)@main | Error for in emv response: Internal error

I'm also seeing the following: Expecting binder but got null!

W/EventBus(14688): Subscriber to unregister was not registered before: class com.sumup.merchant.reader.identitylib.ui.activities.LoginActivity

'W/MaterialButton(14688): MaterialButton manages its own background to control elevation, shape, color and states. Consider using backgroundTint, shapeAppearance and other attributes where available. A custom background will ignore these attributes and you should consider handling interaction states such as pressed, focused and disabled'

'E/WindowManager(14688): android.view.WindowLeaked: Activity com.sumup.merchant.reader.ui.activities.CardReaderPaymentAPIDrivenPageActivity has leaked window DecorView@d8e3d07[CardReaderPaymentAPIDrivenPageActivity] that was originally added here E/WindowManager(14688): at android.view.ViewRootImpl.(ViewRootImpl.java:916) E/WindowManager(14688): at android.view.ViewRootImpl.(ViewRootImpl.java:900) E/WindowManager(14688): at android.view.WindowManagerGlobal.addView(WindowManagerGlobal.java:386) E/WindowManager(14688): at android.view.WindowManagerImpl.addView(WindowManagerImpl.java:148) E/WindowManager(14688): at android.app.Dialog.show(Dialog.java:352) E/WindowManager(14688): at com.sumup.merchant.reader.helpers.ProgressDialogHelper.createDialog(SourceFile:3) E/WindowManager(14688): at com.sumup.merchant.reader.helpers.ProgressDialogHelper.getDialog(SourceFile:1) E/WindowManager(14688): at com.sumup.merchant.reader.helpers.ProgressDialogHelper.getDialog(SourceFile:2) E/WindowManager(14688): at com.sumup.merchant.reader.helpers.ProgressDialogHelper.getProcessingDialog(SourceFile:1) E/WindowManager(14688): at com.sumup.merchant.reader.ui.activities.CardReaderPaymentAPIDrivenPageActivity.sendTerminalSDKCheckoutRequest(SourceFile:1) E/WindowManager(14688): at com.sumup.merchant.reader.ui.activities.CardReaderPaymentAPIDrivenPageActivity.onSafeCreate(SourceFile:19) E/WindowManager(14688): at com.sumup.base.common.ui.SumUpBaseActivity.onCreate(Unknown Source:159) E/WindowManager(14688): at com.sumup.merchant.reader.ui.activities.CardReaderPaymentAPIDrivenPageActivity.onCreate(SourceFile:2) E/WindowManager(14688): at android.app.Activity.performCreate(Activity.java:8291) E/WindowManager(14688): at android.app.Activity.performCreate(Activity.java:8270) E/WindowManager(14688): at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1384) E/WindowManager(14688): at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3664) E/WindowManager(14688): at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:3820) E/WindowManager(14688): at android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:101) E/WindowManager(14688): at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135) E/WindowManager(14688): at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95) E/WindowManager(14688): at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2315) E/WindowManager(14688): at android.os.Handler.dispatchMessage(Handler.java:107) E/WindowManager(14688): at android.os.Looper.loopOnce(Looper.java:201) E/WindowManager(14688): at android.os.Looper.loop(Looper.java:288) E/WindowManager(14688): at android.app.ActivityThread.main(ActivityThread.java:7935) E/WindowManager(14688): at java.lang.reflect.Method.invoke(Native Method) E/WindowManager(14688): at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:548) E/WindowManager(14688): at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1149) D/BluetoothGatt(14688): onClientConnectionState() - status=0 clientIf=6 device=C8:54:DE:EE:AD:50 D/BluetoothGatt(14688): close() D/BluetoothGatt(14688): unregisterApp() - mClientIf=6 E/SumUp (14688): (SourceFile:13)@BtSmart-Receiver | onFatalError() CardReaderError{Name = TRANSPORT_DISCONNECTED mErrorCode=3} E/SumUp (14688): (SourceFile:2)@BtSmart-Receiver | onTransportError() CardReaderError{Name = TRANSPORT_DISCONNECTED mErrorCode=3} '

[sstasi95]

Hi, is it still happening? It may be a temporary SumUp server side error. Sometimes server side errors happen.

[sstasi95]

If it's still happening you can follow this SumUp issue.