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Pushwoosh / pushwoosh-phonegap-plugin

Pushwoosh PhoneGap Build Plugin
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Notifications are not coming on Android Oreo #295

Closed hitenzaptech closed 5 years ago

hitenzaptech commented 5 years ago

Hello, I am using pushwoosh plugin for pushnotification in my cordova phonegap application. Actually the issue is that notifications are not coming in the Android O devices.

Cordova Android Platform is :: 4.1.1 Pushwoosh Plugin version :: 6.3.0

can you please help me out to solve this issue.

Android 8 is using Notification channel, so how to implement channel code in pushwoosh.

wfhm commented 5 years ago

@hitenzaptech Hey,

6.3.0 plugin version is very outdated and was published long before Android O official release. It does not support notification channels required for Android 8 as well as new background processing flow. Please update to the latest plugin version and let us know about the results.

hitenzaptech commented 5 years ago

@wfhm any specific version or the latest one ?

wfhm commented 5 years ago

@hitenzaptech android O support was first introduced with 7.0.8 version, however we strongly recommend using the latest one (7.8.6) since it bring lots of various changes and bugfixes compared to almost a year old 7.0.8.

hitenzaptech commented 5 years ago

@wfhm I tried but it's not working. Actually I can't update the plugin directly because it's used differently. So I replace the files of the latest version and then check it but it's not working.

wfhm commented 5 years ago

@hitenzaptech could you please provide us with a device log using the new version of the plugin (including application open, registration and a moment of expected push reception)?

Also, could you please describe the update issue in a bit more details? Is there any error message in the build log?

At last, did you try to reproduce the issue with our Sample app? Can you receive notifications on your Android 8 devices with this app?

wfhm commented 5 years ago

@hitenzaptech Any news on the build issue?

wfhm commented 5 years ago

Closed until there is more information to work with.

dread-pirate-bob commented 5 years ago

@wfhm what would the equivalent pushwoosh-xamarin verison be?

wfhm commented 5 years ago

@dread-pirate-bob It should be 5.0.4, however this is version was released more than a year ago, so we highly recommend using the latest one.