Closed AlbinNewSeed closed 6 months ago
@AlbinNewSeed hi there! Could you please contact our support at help@pushwoosh.com? Provide the device identifiers (HWID, UserID, or Push Token) you're trying to register, along with the logs from the device. Here's how to get console logs and the device token: How to obtain console logs and device token. Our support team will assist you further. Thanks!
@AlbinNewSeed hi there! Could you please contact our support at help@pushwoosh.com? Provide the device identifiers (HWID, UserID, or Push Token) you're trying to register, along with the logs from the device. Here's how to get console logs and the device token: How to obtain console logs and device token. Our support team will assist you further. Thanks!
Ok, will do, thanks!
@AlbinNewSeed as we discussed via the support case, the mismatch of iOS gateways caused the initial issue. We also suggested an upgrade of the Pushwoosh plugin to the latest version 6.1.30 to resolve the PushwooshPlugin window error you encountered. We'll close this issue, however, if you need additional assistance, please feel free to start a new one or reach out to our support at help@pushwoosh.com.
Documentation
Description
Registering for push works, and token is received but when I try and register token on test device, it says "Device not found by push token"
I have tried both on older pushwoosh version (which I have a working build in production with), 6.1.18, and also on the latest version 6.1.27. Both encounter the same issue.
Could someone please init a new RN project and let me know if push notifications work?
Bug severity
Urgent
Steps to Reproduce
Your Pushwoosh React Native Plugin version
6.1.28
Last worked Pushwoosh React Native Plugin version (if any)
No response
Affected platforms
Affected OS versions and/or devices
iOS 17.3.1, iPhone 13
Workaround
No response
Relevant log output
No response