Requirement When an error prevents a game from performing a task dictated by the player or expected under normal gameplay, the game must display a user-friendly message that addresses the error. The game must transparently handle software errors that are not relevant to gameplay.
Remarks Examples of descriptions that are not user-friendly include technical information, such as error codes, module names, network addresses, and debug traces. For example:
• User-friendly: "Your profile is no longer available."
• Not user-friendly: "ERROR 0x80001553 - ACCESS NOT AVAILABLE"
In situations in which the player must take action as a result of the error, the message must include information or instructions that help the player correct the problem.
Requirement When an error prevents a game from performing a task dictated by the player or expected under normal gameplay, the game must display a user-friendly message that addresses the error. The game must transparently handle software errors that are not relevant to gameplay.
Remarks Examples of descriptions that are not user-friendly include technical information, such as error codes, module names, network addresses, and debug traces. For example: • User-friendly: "Your profile is no longer available." • Not user-friendly: "ERROR 0x80001553 - ACCESS NOT AVAILABLE" In situations in which the player must take action as a result of the error, the message must include information or instructions that help the player correct the problem.