QIDITECH / QIDI_PLUS4

QIDI TECH X-Plus 4
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SSR Chamber heater meltdown #15

Closed FxWoody closed 3 weeks ago

FxWoody commented 1 month ago

The SSR H-2JRMK1.0 are not load compatible with North America 115V system and the Choke Inductor meltdown from overheating when applying electrical load on chamber heater. Issue is starting to spred widely threw many owners using the heater.

This issue is not beeing involved with the "low bed plate choke" issue that create a overheat shut off issue. https://youtu.be/YLzQhrdXodQ?si=Jilzm60PuIG9dD3I

Screenshot_20241023_211821_Reddit

67RS427 commented 1 month ago

There is a firmware fix. If you contact them, they will also send you a revised SSR, free of charge.

QIDITECH commented 1 month ago

We have noticed that the previous firmware settings may cause some users in the U.S. to experience a momentary surge in current. We have released a new firmware update that addresses this issue. Please update to the latest firmware to resolve the situation. Rest assured, this issue will not cause a fire, as the device will automatically disconnect if the current exceeds safe levels to ensure your safety. If you need any assistance or a replacement part, please feel free to contact our after-sales support team, and we will provide a free replacement.