After Deploy Live Algorithms, there is a Troubleshooting H3 with the common errors and how to solve them.
For example,
SecurityDialogDetected - A security dialog
was detected for Code Card Authentication. Only 'Seamless Authentication' via IBKR mobile app is supported
means the user didn't reply to IB Mobile 2FA.
Solution:
Test logging into TWS. If receive IB Mobile 2FA, contact support. If you don't get it, enable IB Mobile 2FA.
Actual Behavior
No Troubleshooting. We say "Our IB integration doesn't support Two-Factor Authentication (2FA) via SMS or the Online Security Code Card.", but don't tell users what to do. E.g. try logging into TWS.
Checklist
[x] I have completely filled out this template
[x] I have confirmed that this issue exists on the current master branch
[x] I have confirmed that this is not a duplicate issue by searching issues
Expected Behavior
After Deploy Live Algorithms, there is a Troubleshooting H3 with the common errors and how to solve them.
For example,
means the user didn't reply to IB Mobile 2FA.
Solution:
Actual Behavior
No Troubleshooting. We say "Our IB integration doesn't support Two-Factor Authentication (2FA) via SMS or the Online Security Code Card.", but don't tell users what to do. E.g. try logging into TWS.
Checklist
master
branch