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Quasars / quasar.codes

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Contact submission #15

Closed markotoplak closed 4 years ago

markotoplak commented 5 years ago

Submitter: Victoria Email: victoria.beltran@uantwerpen.be Hello,

I am trying to install quasar in my computer (windows 10 64 bit). However, I could not succeed due to this error:

Creating an new conda env in "C:\Program Files\Quasar" Output folder: C:\Users\VBeltran\AppData\Local\Temp\nst2170.tmp\Quasar-installer-data\conda-pkgs Extract: anyqt-0.0.10-py36_0.tar.bz2 Extract: asn1crypto-0.24.0-py36_0.tar.bz2 Extract: blas-1.0-mkl.tar.bz2 Extract: bottleneck-1.2.1-py36h452e1ab_1.tar.bz2 Extract: ca-certificates-2019.5.15-1.tar.bz2 Extract: cachecontrol-0.12.5-py36_0.tar.bz2 Extract: certifi-2019.6.16-py36_1.tar.bz2 Extract: cffi-1.12.3-py36h7a1dbc1_0.tar.bz2 Extract: chardet-3.0.4-py36_1003.tar.bz2 Extract: colorcet-2.0.1-py_0.tar.bz2 Extract: commonmark-0.8.1-py36_0.tar.bz2 Extract: conda-spec.txt Extract: cryptography-2.7-py36h7a1dbc1_0.tar.bz2 Extract: cycler-0.10.0-py36h009560c_0.tar.bz2 Extract: decorator-4.4.0-py36_1.tar.bz2 Extract: docutils-0.15.2-py36_0.tar.bz2 Extract: entrypoints-0.3-py36_0.tar.bz2 Extract: extranormal3-0.0.3-py_0.tar.bz2 Extract: freetype-2.9.1-ha9979f8_1.tar.bz2 Extract: future-0.17.1-py36_0.tar.bz2 Extract: h5py-2.9.0-py36h5e291fa_0.tar.bz2 Extract: hdf5-1.10.4-h7ebc959_0.tar.bz2 Extract: icc_rt-2019.0.0-h0cc432a_1.tar.bz2 Extract: icu-58.2-ha66f8fd_1.tar.bz2 Extract: idna-2.8-py36_0.tar.bz2 Extract: install.bat Extract: intel-openmp-2019.4-245.tar.bz2 Extract: joblib-0.13.2-py36_0.tar.bz2 Extract: jpeg-9b-hb83a4c4_2.tar.bz2 Extract: keyring-18.0.0-py36_0.tar.bz2 Extract: keyrings.alt-3.1.1-py36_0.tar.bz2 Extract: kiwisolver-1.1.0-py36ha925a31_0.tar.bz2 Extract: libpng-1.6.37-h2a8f88b_0.tar.bz2 Extract: llvmlite-0.29.0-py36ha925a31_0.tar.bz2 Extract: lockfile-0.12.2-py36h0468280_0.tar.bz2 Extract: matplotlib-3.1.1-py36hc8f65d3_0.tar.bz2 Extract: mkl-2019.4-245.tar.bz2 Extract: mkl-service-2.0.2-py36he774522_0.tar.bz2 Extract: mkl_fft-1.0.14-py36h14836fe_0.tar.bz2 Extract: mkl_random-1.0.2-py36h343c172_0.tar.bz2 Extract: msgpack-python-0.6.1-py36h74a9793_1.tar.bz2 Extract: networkx-2.3-py_0.tar.bz2 Extract: numba-0.45.1-py36hf9181ef_0.tar.bz2 Extract: numpy-1.16.4-py36h19fb1c0_0.tar.bz2 Extract: numpy-base-1.16.4-py36hc3f5095_0.tar.bz2 Extract: openssl-1.1.1c-he774522_1.tar.bz2 Extract: opentsne-0.3.11-py36hfa6e2cd_1.tar.bz2 Extract: opusfc-1.2.0-py36h8c2d366_0.tar.bz2 Extract: orange-canvas-core-0.1.6-py_0.tar.bz2 Extract: orange-spectroscopy-0.4.6-py_0.tar.bz2 Extract: orange-widget-base-4.0.1-py_0.tar.bz2 Extract: orange3-3.23.0-py36h6538335_1.tar.bz2 Extract: pandas-0.25.1-py36ha925a31_0.tar.bz2 Extract: param-1.9.1-py_0.tar.bz2 Extract: pip-19.2.2-py36_0.tar.bz2 Extract: pycparser-2.19-py36_0.tar.bz2 Extract: pyct-0.4.6-py36_0.tar.bz2 Extract: pynndescent-0.3.2-py_0.tar.bz2 Extract: pyopenssl-19.0.0-py36_0.tar.bz2 Extract: pyparsing-2.4.2-py_0.tar.bz2 Extract: pyqt-5.9.2-py36h6538335_2.tar.bz2 Extract: pyqtgraph-0.10.0-py36h28b3542_3.tar.bz2 Extract: pyreadline-2.1-py36_1.tar.bz2 Extract: pysocks-1.7.0-py36_0.tar.bz2 Extract: python-3.6.9-h5500b2f_0.tar.bz2 Extract: python-dateutil-2.8.0-py36_0.tar.bz2 Extract: python-louvain-0.13-py_0.tar.bz2 Extract: pytz-2019.2-py_0.tar.bz2 Extract: pywin32-223-py36hfa6e2cd_1.tar.bz2 Extract: pyyaml-5.1.2-py36he774522_0.tar.bz2 Extract: qt-5.9.7-vc14h73c81de_0.tar.bz2 Extract: quasar-0.6.0-py_0.tar.bz2 Extract: requests-2.22.0-py36_0.tar.bz2 Extract: scikit-learn-0.21.2-py36h6288b17_0.tar.bz2 Extract: scipy-1.2.1-py36h29ff71c_0.tar.bz2 Extract: serverfiles-0.3.0-py36_0.tar.bz2 Extract: setuptools-41.0.1-py36_0.tar.bz2 Extract: sip-4.19.8-py36h6538335_0.tar.bz2 Extract: sitecustomize.py Extract: six-1.12.0-py36_0.tar.bz2 Extract: spectral-0.19-py_1.tar.bz2 Extract: sqlite-3.29.0-he774522_0.tar.bz2 Extract: tornado-6.0.3-py36he774522_0.tar.bz2 Extract: urllib3-1.24.2-py36_0.tar.bz2 Extract: vc-14.1-h0510ff6_4.tar.bz2 Extract: vs2015_runtime-14.16.27012-hf0eaf9b_0.tar.bz2 Extract: wheel-0.33.4-py36_0.tar.bz2 Extract: win_inet_pton-1.1.0-py36_0.tar.bz2 Extract: wincertstore-0.2-py36h7fe50ca_0.tar.bz2 Extract: xlrd-1.2.0-py36_0.tar.bz2 Extract: xlsxwriter-1.1.8-py_0.tar.bz2 Extract: yaml-0.1.7-hc54c509_2.tar.bz2 Extract: zlib-1.2.11-h62dcd97_3.tar.bz2 Output folder: C:\Users\VBeltran\AppData\Local\Temp\nst2170.tmp\Quasar-installer-data\conda-pkgs Installing packages (this might take a while) Executing: cmd.exe /c install.bat "C:\Program Files\Quasar" "C:\Users\VBeltran\AppData\Local\Continuum\miniconda3\Scripts\conda.exe" Creating a conda env in "C:\Program Files\Quasar" Fatal Python error: init_sys_streams: can't initialize sys standard streams LookupError: unknown encoding: 65001

Current thread 0x000007fc (most recent call first): Fatal Python error: init_sys_streams: can't initialize sys standard streams LookupError: unknown encoding: 65001

Current thread 0x00002b70 (most recent call first): "conda" command exited with -1073740791. Cannot continue.

Please, do you know how can I solve this?

Kind regards, Victoria

markotoplak commented 4 years ago

We found what was causing this. it was a conflict with our python distribution and some Windows language settings. It will be solved in the next release. Thank you for reporting it.