Background call issue

[starlucas629]

I built iOS and android video call app using quickblox webRTC. I used Q-municate. It has all functions. Background call runs well in iphone to iphone, and android to android. But iphone->android, android->iphone background call don't run at all. Push notification runs well in all platforms. I hope to get correct answer as soon as. Thanks

[starlucas629]

?

[RomanPronin]

@starlucas629, what version of Q-mun do you use?

[starlucas629]

I used last version in github

[RomanPronin]

You state you use latest version 2.7 from Goole Play market, and there are no background calls between iOS - Android?

[starlucas629]

Yes.

[RomanPronin]

It is not true. Background calls between platforms work fine, our testers have just tested this and it's all ok. Can assume you've made some changes in your project.

[starlucas629]

I only changed quickblox account keys, and firebase sender id. buildTypes { release { minifyEnabled false debuggable false ext.enableCrashlytics = true signingConfig signingConfigs.release buildConfigField "String", "APP_ID", "\"70164\"" buildConfigField "String", "AUTH_KEY", "\"65Re2y7gEG2jus6\"" buildConfigField "String", "AUTH_SECRET", "\"FzGhdxZma9cPwE6\"" buildConfigField "String", "API_ENDPOINT", "\"https://api.quickblox.com\"" buildConfigField "String", "CHAT_ENDPOINT", "\"chat.quickblox.com\"" buildConfigField "String", "ACCOUNT_KEY", "\"SX9yCWuaQsCJ7RUDkiru\"" buildConfigField "String", "FIREBASE_AUTH_PROJECT_ID", devFirebaseAuthProjectId resValue "string", "facebookAppId", prodFacebookAppID resValue "string", "sender_id", "\"998226485013\"" manifestPlaceholders = [fabricApiKey:prodFabricApiKey] }

    debug {
        debuggable true
        versionNameSuffix ' (debug)'
    }
}

[starlucas629]

Background call runs well in same platforms. But it doesn't run between iphone and android.

[RomanPronin]

Do push messages work between platforms?

[starlucas629]

No, It doesn't work too

[starlucas629]

After I call from iphone to android (android is in background mode), if i open android app, I can see push alert. Dose the push notification run?

[RomanPronin]

Background calls wake up by push notifications, so you need to configure notifications correctly on both platforms. For details have a look to doc.

[starlucas629]

I already checked all doc. I think my Quickblox account has issue. It is free account. May be can I use paid account? Thanks.

[starlucas629]

If I use paid account, can I solve this issue?

[RomanPronin]

I think you can resolve issue on your current account, but sure you can use paid account and get more privileges.

[starlucas629]

means? Now can I solve this issue in free account?

[starlucas629]

Please let me know what should I change in the github code.

[RomanPronin]

All you need to change is stated in the doc. So, I want to clarify, is cross-platform messaging working? Does offline notification come on Android (on android side app is not running), when you send chat message from iOS? And from Android? Also, attach your project build.gradle file.