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QuickBlox / quickblox-android-sdk

QuickBlox Android SDK includes code snippets with main use cases and framework JAR library.
BSD 3-Clause "New" or "Revised" License
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Load ChatHistory error #537

Closed Shahjahan786 closed 3 years ago

Shahjahan786 commented 6 years ago

02-08 11:33:11.572 11281-11281/com.nayapay.app D/ChatHelper: Last read message time: 1517925045 02-08 11:33:11.573 11281-11281/com.nayapay.app D/QBASDK: ========================================================= === REQUEST ==== 5826ba85-4880-48a0-91d7-10818f7ad4f5 === REQUEST GET https://apinayapay.quickblox.com//chat/Message.json HEADERS QuickBlox-REST-API-Version=0.1.1 QB-SDK=Android 3.5.0 QB-Token=37fd30bc2fd4dcf2731533f59df96053a6000010 PARAMETERS sort_desc=date_sent date_sent[gt]=1517925045 limit=100 chat_dialog_id=5a793a74876ca97ab56128f8 INLINE GET https://apinayapay.quickblox.com//chat/Message.json?sort_desc=date_sent&date_sent[gt]=1517925045&limit=100&chat_dialog_id=5a793a74876ca97ab56128f8

02-08 11:33:12.249 11281-11281/com.nayapay.app D/QBASDK: *** * RESPONSE 5826ba85-4880-48a0-91d7-10818f7ad4f5 STATUS : 500 HEADERS Status=500 Internal Server Error Server=nginx/1.12.1 X-Request-Id=e50beea7-93f8-4093-a54a-ec49462f5fa8 X-Runtime=0.025288 Connection=close X-Android-Received-Millis=1518089592217 Date=Thu, 08 Feb 2018 11:33:13 GMT X-Android-Selected-Protocol=http/1.1 Strict-Transport-Security=max-age=31536000 X-Android-Response-Source=NETWORK 500 X-Android-Sent-Millis=1518089591863 Content-Length=48 Content-Type=application/json; charset=utf-8 BODY '{"status":"500","error":"Internal Server Error"}' 02-08 11:33:12.275 11281-11281/com.nayapay.app E/ChatMessagesActivity: loadChatHistoryOnError We're sorry, but something went wrong. We've been notified about this issue and we'll take a look at it shortly.,Internal Server Error

tatanka987 commented 6 years ago

looks like your issue related with server error, please contact our support team, provide this error and specify time zone for time from logs

ghost commented 3 years ago

Hello QuickBlox customer,

This is Nikolay from QuickBlox support.

The issue was closed as it was outdated.

Please check the relevant section of our documentation here: https://docs.quickblox.com/docs/android-chat-messaging#retrieve-chat-history

Also, please update the SDK to the latest version: https://github.com/QuickBlox/quickblox-android-sdk-releases/releases/tag/3.9.11

Additionally, please check our new samples: https://docs.quickblox.com/docs/code-samples#chat-samples

If it is still relevant after reviewing the updated information, feel free to open a new issue.

Have a nice day.