search

QuickBlox / quickblox-android-sdk

QuickBlox Android SDK includes code snippets with main use cases and framework JAR library.
BSD 3-Clause "New" or "Revised" License
417 stars 697 forks source link

Video call connction issue #746

Closed arusyakhov closed 2 years ago

arusyakhov commented 3 years ago

I've integrated qb android sdk 3.9.10 to my project. In some rare cases I get issue with video call connection

Environment details (Operating system, browser information, SDK version) Operating System: Android SDK Version: 3.9.10

Did this work before? No

Expected behavior When user answer's to opponent's call they should be connected

Actual behavior In some rare cases the users don't get conncted

Logs (please, use github gist)

Steps to reproduce the behavior User A calls user B. User B gets call, accepts, but 2 users don't get connected - onRemoteVideoTrackReceive , onConnectedToUser and onCallAcceptByUser callbacks do not get triggered.

Any others comments?

alexparvus1 commented 3 years ago

@arusyakhov Please note that if you try to connect 3 or 4 devices in one call - and if these devices connected to the same wi-fi access point - it can overload your network and some part of your traffic can be lost. So please try to connect your devices through different networks - and all will work fine!

arusyakhov commented 3 years ago

Hi. Thanks for the answer. I encounter it with 2 devices connected to the same wi-fi access point. And it happens in very rare cases.

ghost commented 2 years ago

Hello @arusyakhov

This is Nikolay from QuickBlox support.

Please make sure that you followed our documentation: https://docs.quickblox.com/docs/android-video-calling

Also, please try using our WebRTC samples: https://docs.quickblox.com/docs/code-samples#video-calling-samples

Please let me know if the issue is still relevant.

ghost commented 2 years ago

@arusyakhov The issue is being closed as outdated.

If it is still relevant, feel free to open a new issue.