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QuickBlox / quickblox-android-sdk

QuickBlox Android SDK includes code snippets with main use cases and framework JAR library.
BSD 3-Clause "New" or "Revised" License
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Not receiving call sessions and push notifications properly #773

Closed Ahmadpashaquarterpi closed 2 years ago

Ahmadpashaquarterpi commented 2 years ago

QuickBlox SDK Version: 3.9.11

PushNotification Type in Manifest: GCM

Did this work before? Yes, till ( 17 November 2021 ).

Expected behavior Notifications and call sessions should be received properly in time.

Actual behavior Notifications are not working properly on android 7,8. (Notifications are working as expected on android 9,10). And call sessions are not receiving consistently. At one moment, it starts working and the other moment it stops working and user does not receive call session even when user is online.

Steps to reproduce the behavior this situation is appearing on android 7 and 8.

When the Type in Manifest is FCM, it is causing application to crash with error Didn't find class "com.google.firebase.iid.FirebaseInstanceId" )

ghost commented 2 years ago

Hello Ahmad,

This is Liubov from QuickBlox support.

In order to investigate the issue, we would like to ask you to test the flow on our samples. Please follow these links

In case the error mentioned still reproduces, please get back to us with steps to reproduce the error and full REST + XMPP + WebRTC logs.

Ahmadpashaquarterpi commented 2 years ago

ok, I get back here after trying the samples.

Ahmadpashaquarterpi commented 2 years ago

Thanks Liubov,

The issue has been resolved.

it was a mistake on the developers end.

sagarehs commented 2 years ago

@QB-liubov-shmatok please check this Crashlog

Firebase library update "com.google.firebase:firebase-bom:26.8.0" to "com.google.firebase:firebase-bom:29.0.0"

qbSdkVersion = '3.9.2'

Caused by java.lang.NoClassDefFoundError: Failed resolution of: Lcom/google/firebase/iid/FirebaseInstanceId; at com.quickblox.messages.services.a.a.(:3) at com.quickblox.messages.services.a.b.a(:2) at com.quickblox.messages.services.SubscribeService.a(:15) at com.quickblox.messages.services.SubscribeService.a(:1) at com.quickblox.messages.services.SubscribeService.e(:12) at com.quickblox.messages.services.SubscribeService.b(:18) at com.quickblox.messages.services.SubscribeService.onHandleWork(:50) at androidx.core.app.JobIntentService$CommandProcessor.doInBackground(JobIntentService.java:396) at androidx.core.app.JobIntentService$CommandProcessor.doInBackground(JobIntentService.java:387) at android.os.AsyncTask$3.call(AsyncTask.java:394) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641) at java.lang.Thread.run(Thread.java:923)

ghost commented 2 years ago

@sagarehs Let's continue the conversation here https://github.com/QuickBlox/quickblox-android-sdk/issues/781