Message send issue if use same device for two different login

[sagarbhojaviya]

Environment details Using Android OS SDK version 3.9.13

Did this work before? No

Expected behavior I am using demo example of chat in kotlin Check attached video for reference

Issue In video i am doing login using testc user after i send message to testsagar user it is working fine. But if i logout from testc user and do login using testsagar user i am receiving message of testc user and sending message to testc it is not sending to testc actual issue happed here. Message sending by testc every time if i login as testsagar

Please check this issue and give me response or suggestion ASAP.

Thanks.

Video Reference

Video (1) for testc user login https://user-images.githubusercontent.com/53989478/159653485-f1867ca9-edbf-49b1-9f74-dc6e7f4aea55.mp4

Video (2,3 and 4) for testsagar user login https://user-images.githubusercontent.com/53989478/159663937-6b2cdbc3-8e25-48da-aeaf-b5bf83f0fbbf.mp4 https://user-images.githubusercontent.com/53989478/159664177-f7ee1ff9-5730-44e3-baaa-f52a8d8a9811.mp4 https://user-images.githubusercontent.com/53989478/159664307-37c1e3d0-8459-4d00-b71e-d106a819b11f.mp4

[ghost]

Hello @sagarbhojaviya

This is Nikolay from QuickBlox support.

To investigate the issue further please provide the following points:

1. Please try using the latest version of the SDK: https://github.com/QuickBlox/quickblox-android-sdk-releases/releases/tag/3.9.15
2. Is this issue intermittent or permanent?
3. Please provide us with full REST + XMPP logs from the application start till the wrong behavior as an attachment in .txt format. You can find out how to gather logs here: https://help.quickblox.com/article/368-how-can-i-enable-quickblox-logs
4. Versions of Android platform where reproduces the issue (e.g. Android 9).
5. Phone models (e.g. Samsung S9). Please specify if the issue is somehow related to a specific device and Android versions.