Push subscription

[jeetbv]

Hello There, I have downloaded the sample code of the video calling SDK.

1. We have a starter plan
2. Now, I have added all the required things. like app key, id, etc
3. Now, try to register with the email and display name, creating the user but the push token is not created in the quick box dashboard. So, my question is that at the time of login/register subscription push is created, and it is required for the calling?
4. I test the application on two different phones. ( Samsung and one plus OS-12 and 13 )
   • Call connect on background, foreground
   • Call not connect when the applicaiton is killed by the user.

[jeetbv]

Issue 2 :

1. "The call service is ready to call service is ready" this notification tray is not displayed in the native android project but when I try this with the flutter SDK it's showing. so if this tray no comes, "The call service is ready to call service is ready"

[sshaforenkoqb]

Hello @jeetbv, have you configured Firebase project, API Key, and added it to the QuickBlox dashboard as described here?

I have downloaded the sample code of the video calling SDK. Just to clarify, you have downloaded simple sample for flutter, right?

[jeetbv]

We are using this but some issue regarding the calls , so we are move into the separate native SDK code for the android as well the iOS.

for android we are using this SDK - https://github.com/QuickBlox/quickblox-android-sdk -

[sshaforenkoqb]

Ok, got it, so to configure Push notifications please go through this and this documentation. Subscription required to receive push notifications that will wake up the application if it in the background or killed state to receive a call.

[jeetbv]

But when I run the application and login/register it. it's not creating the push subscription in the quick box dashboard.

[sshaforenkoqb]

If you haven't added API key to the dashboard and haven't added Firebase to your project subscription won't be created.

[jeetbv]

We already added the API key.

[sshaforenkoqb]

And configured your application according to this instruction?

[jeetbv]

Yes. we have followed the official document for the setup and integration.

[sshaforenkoqb]

Could you please provide logs from the application?

[jeetbv]

After the login

E/MainActivity( 4357): Checking Permissions E/MainActivity( 4357): Android Overlay Permission NOT Granted V/OplusZoomWindowDecorViewHelper( 4357): setLastReportedMergedConfiguration mZoomDisplayHeight: 2400 getDecorView.263962605 D/SurfaceComposerClient( 4357): VRR [FRTC] client handle [bufferId:18446744073709551615 framenumber:0] [ffffffff, ffffffff] D/App ( 4357): Session Updated I/Quality ( 4357): Skipped: false 4 cost 74.03001 refreshRate 0 D/App ( 4357): ===SubscriptionCreated I/flutter ( 4357): PAYLOADING:____ I/flutter ( 4357): connect_chat errorPlatformException(Client is already logged in, null, null, null) I/flutter ( 4357): connect_chat D/BaseClient.( 4357): Create QBRTCClient INSTANCE D/BaseClient.( 4357): init Task Executor D/BaseClient.LooperExecutor( 4357): Create looper executor on thread: 2 for QBRTCClient D/BaseClient.LooperExecutor( 4357): Request Looper start. On QBRTCClient D/BaseClient.LooperExecutor( 4357): Looper thread started. D/BaseClient.LooperExecutor( 4357): Looper thread started on thread.1007 D/BaseClient.( 4357): Added session CALLBACK listenercom.quickblox.quickblox_sdk.webrtc.WebRTCCallService$SessionEventListener@5de1a737

This log comes after i give the permission of the overlay.

-D/LoginService( 4357): ---------Service onCreate() D/LoginService( 4357): ---------Service started D/LoginService( 4357): ---------Service started after D/LoginService( 4357): ---------Get USEr E/SettingsUtil( 4357): answerTimeInterval = 60 E/SettingsUtil( 4357): disconnectTimeInterval = 10 E/SettingsUtil( 4357): dialingTimeInterval = 5 D/BaseClient.( 4357): Added session CALLBACK WebRtcSessionManager@cebb5fe

[sshaforenkoqb]

Hello @jeetbv, Let's move our conversation to the support portal https://help.quickblox.com(There is a link to submit a ticket) because we'll require you to share with us some sensitive information.

1. Could you please clarify, are you using Android SDK in your flutter application with your own bridge?
2. Also could you please enable logs inside sdk(https://docs.quickblox.com/docs/android-setup#enable-logging) and share them with us:

   QBSettings.getInstance().setLogLevel(LogLevel.DEBUG);
   QBChatService.setDebugEnabled(true);
   QBRTCConfig.setDebugEnabled(true);