Unable to receive offline messages inside app whenever app goes to background or killed

[rsbydv]

New Issue Checklist

• [yes ] I have read the Documentation
• [yes ] I have searched for a similar issue in the project and found none

Environment details

Info	Value
iOS Version	13.1
Quickblox iOS SDK version	2.17.4
Xcode Version	11.1
Repro with our demo sample	yes but only sometimes when repeatedly tried. The same happens in my project too, it works fine only sometimes

Steps to reproduce the behavior

1. open app -> login -> start chat
2. click home and send app in the background
3. send some messages from another device to the first user
4. received the chat push notification in the first device.
5. click the app icon in the first device to awake the app from the background to the foreground.
6. no messages received in the app. "didAddMessageToMemoryStorage" of QBService class doesn't get called which is normally called in the foreground state when we received the message in the foreground

Any others comments Please advise how to resolve this issue.

[ghost]

Hello @rsbydv

Thank you for contacting QuickBlox support.

Have you tried to reproduce the reported issue on the application which was created with the using of xCode 10? Could you provide me with the detailed logs?

Looking forward to your reply.

[rsbydv]

Hi, Thanks for your reply.

I can not build my application with Xcode 10 now as some of app dependencies require Xcode 11. Also, there are no logs generated at the time where we did not get any message when coming to the foreground. This is happening on both the platforms Android and iOS.

looking forward to your reply.

[ghost]

Hello @rsbydv

Is the reported issue still relevant for you or could be "Closed"?

[shoaibhassan1]

Hi, i am sending message with this code

let message = QBChatMessage.markable()
        message.text = messageText
        message.dialogID = self.channelIDString
        let chatDialog = QBChatDialog(dialogID: nil, type: .private)
        message.customParameters = ["channelID" : self.channelIDString,"save_to_history":true]
        chatDialog.occupantIDs = [peerQuickbloxID]
        chatDialog.send(message) { (error) in
        }

but unable to recieve that message when user connect to chat and following method does't call

`func chatDidReceive(_ message: QBChatMessage) {`

[silicus-kirankhalkar]

@QB-vladyslav-vyshniak

Could you please look on the below issue. https://github.com/QuickBlox/quickblox-ios-sdk/issues/1231

[ghost]

Hello,

This is Nikolay from QuickBlox support.

Please let me know if the issue is still relevant.

Please check our documentation: https://docs.quickblox.com/docs/ios-chat-connection

Also, please update the SDK to the latest version: https://github.com/QuickBlox/quickblox-ios-sdk/releases/tag/2.17.10

Additionally, please check our samples: https://docs.quickblox.com/docs/code-samples#chat-samples

[ghost]

The issue is being closed as outdated.

If it is still relevant, feel free to open a new issue.