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QuickBlox / quickblox-ios-sdk

QuickBlox iOS SDK for messaging and video calling
https://quickblox.com/developers/IOS
MIT License
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I can't receive any background calls in TestFlight #1217

Closed GokmenAkar closed 4 years ago

GokmenAkar commented 4 years ago

Hello guys,

I just can't take any calls in TestFlight, just working in the app. While I'm running the app via Xcode there is no problem. I can take calls in the foreground or background, and locked state. It works as expected. APNS certificates were uploaded successfully, there are subscribers also. But as I said there is a problem with TestFlight(I also tried Firebase distribution). I can take VoIP token in TestFlight, VoIP subscription also succeed. Is there any way to solve this problem? Or won't it even work in production? (This is crucial)

Thank you for this awesome SDK, I really like. Probably I'll suggest this for next and other projects too.

Screen Shot 2020-05-29 at 17 29 15

New Issue Checklist

Environment details

Info Value
iOS Version 13.4.1 & 12.4.6
Quickblox iOS SDK version 2.17.4
QuickbloxWebRTC SDK version 2.7.4
Xcode Version 11.4.1
Repro with our demo sample no

Expected behavior Receive calls while the app in the background in TestFlight

Actual behavior The app is not getting any call in the background in TestFlight

Logs

Please use the following template for logs:

To enable full logs use the following code:

[QBSettings setLogLevel:QBLogLevelDebug];
[QBSettings enableXMPPLogging];
Title for logs ```logos // Your logs here ```

Steps to reproduce the behavior Just download the app in TestFlight or any distribution way but Xcode

Any others comments

BCSingh commented 4 years ago

Have you managed to get this work on Testflight app? I am facing the same issue now.. Incoming calls works fine in development mode. But the incoming call doesnt come in the testflight app, both in background and killed state.

datpham96 commented 4 years ago

@BCSingh I have the same opinion with you. In development mode, the voip token spawns normally but on the testflight, it doesn't seem to spawn and function?

BCSingh commented 4 years ago

It had to rework on it to get it working.. Check my post here.. See if any point helps @datpham96