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QuickBlox / quickblox-ios-sdk

QuickBlox iOS SDK for messaging and video calling
https://quickblox.com/developers/IOS
MIT License
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Request failed: client error (422) on sendVoipPush for specific users #1370

Open harshgrg5 opened 6 months ago

harshgrg5 commented 6 months ago

i am calling from iOS to iOS or Android, but for some users i am getting the error "Request failed: client error (422)" while call

VladimirNybozhinsky commented 6 months ago

@harshgrg5 Hi! This is Vladimir from QuickBlox. To help us with your case we request the following points:

  1. QuickBlox iOS SDK version.
  2. When did this problem occur?
  3. What are the steps to reproduce on our side?
  4. Does this problem occur in your code or in our examples?
  5. Please provide us with the complete REST + XMPP logs (from Xcode) as an attachment to this ticket in .txt format. There should be QB SDK logs from application launch to request and "wrong" response (error). You can learn how to collect logs here: Log Collection Guides - QuickBlox Help Center

Try to test the problem on our samples, such IOS Videochat.

information about audio and video calls can be found in our documentation QuickBlox Video Calling.

Information on setting up VoIP Pushes can be found in our documentation Push Notifications.

Best regards, Vladimir