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QuickBlox / quickblox-react-native-samples

quickblox-react-native-samples
BSD 3-Clause "New" or "Revised" License
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Can not login sample #52

Open v2tien opened 1 year ago

v2tien commented 1 year ago

I can not login with sample on ios 13, Please help me

VladimirNybozhinsky commented 1 year ago

@v2tien Hi v2tien,

This is Vladimir from QuickBlox.

Information about quick start and how to login can be found in the Quickblox documentation. If this doesn't solve your problem, please provide more information and logs.

To help us with your case we request the following points:

  1. The detailed description of the issue.
2. When did this issue happen? Did the issue happen before or after implementing recent changes into your code?
3. What platforms is this issue for: Android, iOS or Web?
4. What SDK versions are you using for each platform?
Please make sure that you use the latest version of iOS/Android/JavaScript/React Native/Flutter SDK.
Here is the link to download:
https://github.com/QuickBlox
5. Is this issue intermittent or permanent?
6. What are the steps to reproduce on our side?
7. Did you get this issue in your code or on samples?
8. Please try to reproduce the issue on our samples in order to understand if the issue is related to the client-side implementation or server-side performance.
9. Please provide us with full REST + XMPP + WebRTC logs (from Xcode/ Android studio/ other) as an attachment to this ticket in .txt format. There should be QB SDKs logs from application start till request and "wrong" response (error).
You can find out how to gather logs here: Gathering logs guides - QuickBlox Help Center

You need to add the following information in addition:

  1. Version of QuickBlox React Native SDK.
  2. Platform where the issue is reproduced (Android, iOS, or both).
  3. Version of the platform (e.g. Android 11, iOS 13).
  4. Devices in use (e.g. Redmi 8, iPhone 12).
  5. React Native version.
  6. Information from react-native info.
  7. Information from npm list.
v2tien commented 1 year ago

I configure key and use apiEndpoint "https://api.quickblox.com", chatEndpoint: 'chat.quickblox.com', but connect chat server fail with message error "Try to perform this operation again".