unable to install Neptune 4 Max

[Resinato]

Hi, I followed the guide at https://blog.octoeverywhere.com/elegoo-neptune-4-series-free-remote-access-and-ai-failure-detection/?source=website_printer_select

The printer is updated with the latest Elegoo firmware (as for 2024-08-10)

I updated the apt lists (editing them to "archive.debian.org") since I had an error: Err:6 http://deb.debian.org/debian buster-backports Release 404 Not Found [IP: 146.75.54.132 80]

I am still stuck here: Checking Python Virtual Environment For OctoEverywhere... Updating PIP if needed... (this can take a few seconds or so) /home/mks/octoeverywhere-env/bin/python: No module named pip

any idea?

[QuinnDamerell]

Thanks for reaching out! That looks like it might be a local issue; it's an error in the system package updater; it's saying it can't find a package on their servers. Can you try running sudo apt-get update and then sudo apt-get upgrade and see if it resolves it?

[Resinato]

Hi there, i run the update and upgrade commands. I have a couple of things I can't upgrade: linux-dtb-edge-rockchip64/buster 24.5.1 arm64 [upgradable from: 22.05.0-trunk] linux-image-edge-rockchip64/buster 24.5.1 arm64 [upgradable from: 22.05.0-trunk]

here you have the output, same problem as yesterday:

`bash <(curl -s https://octoeverywhere.com/install.sh) You might be asked for your system password - this is required to install the required system packages. Hit:1 http://security.debian.org buster/updates InRelease Hit:2 http://archive.debian.org/debian buster InRelease Hit:3 http://archive.debian.org/debian buster-updates InRelease Hit:4 http://archive.debian.org/debian buster-backports InRelease Get:6 https://pkgs.tailscale.com/stable/debian bookworm InRelease Hit:5 http://netcup.armbian.com/apt buster InRelease Fetched 6,578 B in 3s (1,977 B/s) Reading package lists... Done Building dependency tree Reading state information... Done 2 packages can be upgraded. Run 'apt list --upgradable' to see them. Reading package lists... Done Building dependency tree Reading state information... Done git is already the newest version (1:2.20.1-2+deb10u9). 0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded. MKS-PI detected. Mon 12 Aug 2024 11:08:06 PM CST fatal: not in a git directory OctoEverywhere repo already exists, skipping clone. Latest git tag found 3.4.5, current status 2.10.8-115-g9de7179

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Checking required system packages are installed... Installing required system packages... You might be asked for your system password - this is required to install the required system packages. Mon 12 Aug 2024 11:08:08 PM CST Reading package lists... Done Building dependency tree Reading state information... Done python3-pip is already the newest version (18.1-5). virtualenv is already the newest version (15.1.0+ds-2+deb10u1). python3 is already the newest version (3.7.3-1). python3-venv is already the newest version (3.7.3-1). curl is already the newest version (7.64.0-4+deb10u9). 0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded. Ensuring zlib is install for Pillow, it's ok if this package install fails. Reading package lists... Done Building dependency tree Reading state information... Done zlib1g-dev is already the newest version (1:1.2.11.dfsg-1+deb10u2). 0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded. Reading package lists... Done Building dependency tree Reading state information... Done Reading package lists... Done Building dependency tree Reading state information... Done Package python-imaging is not available, but is referred to by another package. This may mean that the package is missing, has been obsoleted, or is only available from another source However the following packages replace it: python-pil:armhf python-pil

Reading package lists... Done Building dependency tree Reading state information... Done python3-pil is already the newest version (5.4.1-2+deb10u6). 0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded. Reading package lists... Done Building dependency tree Reading state information... Done Note, selecting 'python3-pil' instead of 'python3-pillow' python3-pil is already the newest version (5.4.1-2+deb10u6). 0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded. Checking Python Virtual Environment For OctoEverywhere... Updating PIP if needed... (this can take a few seconds or so) /home/mks/octoeverywhere-env/bin/python: No module named pip `

[QuinnDamerell]

That's strange. Can you delete the /home/mks/octoeverywhere-env folder and run the installer again?

[QuinnDamerell]

Closing this for now, please re-open if you are still having issues!