Unable to Install Bindings

[simonkassel]

I'm getting the following message when I run the script:

**Executing: InstallBindings false Start Time: Thu Jun 30 16:52:56 2016 Running script InstallBindings...

Traceback (most recent call last): File "", line 164, in execute File "C:\Users\SimonKassel\Documents\ArcGIS\r-bridge-install-master\rtools\install_package.py", line 191, in install_package download_url = release_info()[0] File "C:\Users\SimonKassel\Documents\ArcGIS\r-bridge-install-master\rtools\github_release.py", line 67, in release_info json_r = parse_json_url(latest_url) File "C:\Users\SimonKassel\Documents\ArcGIS\r-bridge-install-master\rtools\github_release.py", line 43, in parse_json_url r = request.urlopen(url) File "C:\Python27\ArcGIS10.3\Lib\urllib2.py", line 127, in urlopen return _opener.open(url, data, timeout) File "C:\Python27\ArcGIS10.3\Lib\urllib2.py", line 404, in open response = self._open(req, data) File "C:\Python27\ArcGIS10.3\Lib\urllib2.py", line 422, in _open '_open', req) File "C:\Python27\ArcGIS10.3\Lib\urllib2.py", line 382, in _call_chain result = func(*args) File "C:\Python27\ArcGIS10.3\Lib\urllib2.py", line 1222, in https_open return self.do_open(httplib.HTTPSConnection, req) File "C:\Python27\ArcGIS10.3\Lib\urllib2.py", line 1181, in do_open h.request(req.get_method(), req.get_selector(), req.data, headers) File "C:\Python27\ArcGIS10.3\Lib\httplib.py", line 995, in request self._send_request(method, url, body, headers) File "C:\Python27\ArcGIS10.3\Lib\httplib.py", line 1029, in _send_request self.endheaders(body) File "C:\Python27\ArcGIS10.3\Lib\httplib.py", line 991, in endheaders self._send_output(message_body) File "C:\Python27\ArcGIS10.3\Lib\httplib.py", line 844, in _send_output self.send(msg) File "C:\Python27\ArcGIS10.3\Lib\httplib.py", line 806, in send self.connect() File "C:\Python27\ArcGIS10.3\Lib\httplib.py", line 1194, in connect self.timeout, self.source_address) File "C:\Python27\ArcGIS10.3\Lib\socket.py", line 553, in create_connection for res in getaddrinfo(host, port, 0, SOCK_STREAM): LookupError: unknown encoding: idna

Failed to execute (InstallBindings). Failed at Thu Jun 30 16:52:56 2016 (Elapsed Time: 0.02 seconds)**

[scw]

Hello Simon,

Interesting. I've made a commit which hopefully at least helps with the error, but isn't a direct fix. A couple of questions:

1. If you type from encodings import idna in a Python prompt, does that run correctly?
2. Is the machine connected to the internet?

I can't directly reproduce this error locally, but the above questions will help me pin it down more carefully.

[simonkassel]

Thanks for the response.

My machine is connected to the internet so I don't think that that is the issue. I tried completing step 1 but it did not run correctly. I got the following error:

Traceback (most recent call last): File "", line 1, in File "C:\Python27\ArcGIS10.3\lib\encodings\idna.py", line 3, in import stringprep, re, codecs File "C:\Python27\ArcGIS10.3\lib\stringprep.py", line 8, in from unicodedata import ucd_3_2_0 as unicodedata ImportError: No module named unicodedata

Let me know if you have any advice based on this. Thanks again

[scw]

Thanks for the update. Based on that Python error, I think there may be a missing file in your Python installation. Here on 10.3.1, I see a C:\Python27\ArcGIS10.3\DLLs\unicodedata.pyd which should resolve that import, you could try repairing ArcGIS to see if it resolves this issue.

But for the bridge specifically, there is an easier approach — the tool is failing when downloading the toolbox. Instead, you can use the offline installation instructions to install the toolbox. That should resolve this issue without having to figure out the underlying Python one.

[scw]

Marking this one closed – don't think there's any direct action to take within the code for this issue.