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R-ArcGIS / r-bridge-install

Install the R ArcGIS Tools
Apache License 2.0
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Installation Error #37

Closed yroell closed 7 years ago

yroell commented 7 years ago

Hey Shaun,

Attached should be a few screen shots of what is happening with the updated zip file. This is occurring on the computer that was having the traceback error. I will also try the new zip file on another computer that was having the red x issue which is a laptop. The current problem is that the dialog box is requesting a "Selected R Version" but will not allow me to input any value.

Thanks, Yannik

installation_error.docx

scw commented 7 years ago

Hello Yannik,

I've updated the bridge to remove this validation issue. What does the "R Install Details" tool show? Basically, it looks like the installer isn't able to properly detect your R installation currently, it scans a number of registry keys to locate the R installation, it's possible these don't exist, if you send on the results of the "R Install Details" it should make that a little more clear. If you do have R installed, and it can't find it, we can work through why that might be happening.

Cheers, Shaun

yroell commented 7 years ago

Hey Shaun,

The new zip file worked on my laptop. I also think that I was getting errors on one computer because it is a school computer and has weird administrative restrictions. I will let you know if I run into any other issues.

Thanks for all of the help, Yannik

On Mon, Oct 24, 2016 at 10:38 AM, Shaun Walbridge notifications@github.com wrote:

Hello Yannik,

I've updated the bridge to remove this validation issue. What does the "R Install Details" tool show? Basically, it looks like the installer isn't able to properly detect your R installation currently, it scans a number of registry keys to locate the R installation, it's possible these don't exist, if you send on the results of the "R Install Details" it should make that a little more clear. If you do have R installed, and it can't find it, we can work through why that might be happening.

Cheers, Shaun

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