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R4D4R / winauth

Automatically exported from code.google.com/p/winauth
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Lost all my restore codes and cant get back into D3 without the auth #103

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
What steps will reproduce the problem?
1.my hard drive burns up
2.accidentally reset the authenticator, or make a new one.
3.my daughter pushing buttons

What is the expected output? What do you see instead?Tried restoring the 
authenticator thought that would have solved the issue. Instead im locked out 
of my account my email is locked and microsoft wants 100 bucks to unlock it and 
my security question was wrong so still locked out of d3 was hoping to find a 
way to maybe find the restore codes within the auth files.

What version of the product are you using? On what operating system?
WinAuth-1.7.1314-src and it was on windows xp system now i use Windows 7 
ultimate 32-bit

Please provide any additional information below.is there a way to root out the 
restore codes from the actual installed files?

Original issue reported on code.google.com by clanfggd...@gmail.com on 16 Aug 2013 at 7:07

GoogleCodeExporter commented 9 years ago 
The restore codes aren't saved anywhere, as they get calculated from the secret 
key. But you need your original authenticator.xml file to get at that key....as 
long as it isn't Windows encrypted.

If you have a backup of that file (the default is saved in c:\documents and 
settings\<username>\Application Data\Windows Authenticator) AND you didn't use 
machine or user encryption, then you can just open it in a new version of 
WinAuth and see the codes.

If you did use machine/user encryption, you would need to restore Windows and 
your master password disk. That would restore your Windows account, but I'm 
guessing you didn't create that disk...who does.

If I were you, I'd just go straight to Blizzard and request that the 
authenticator be removed. You can also get them to change your email at the 
same time. Contact their support or use these links:

https://us.battle.net/account/support/remove-authenticator.html (US)
https://eus.battle.net/account/support/remove-authenticator.html (EU)

Given you don't have access to your email, I guess calling them is going to be 
your best route.

Original comment by winauth on 16 Aug 2013 at 7:27

GoogleCodeExporter commented 9 years ago

Original comment by winauth on 4 Sep 2013 at 3:24