Closed GoogleCodeExporter closed 9 years ago
It sounds like the file has gotten corrupted if it's displaying gibberish
instead of the serial. You can try loading a backup of the configuration file
if you have one - the file you need to restore is %APP DATA%\Windows
Authenticator\authenticator.xml.
Easiest thing though is to use the original Restore code and Serial number from
when you added it initially. In either version of WinAuth you can choose
Restore Authenticator, which will rebuild the key from Blizzard's servers.
I you don't have those you'll need to contact Blizzard and get it removed from
your account.
Original comment by winauth
on 13 Sep 2013 at 7:53
Thanks for the reply, i have already contacted blizzard about removing the
authenticator.
Original comment by krajncju...@gmail.com
on 13 Sep 2013 at 8:32
Ok, hope you get it sorted. If you add another authenticator, using WinAuth or
even their own official app, please make sure you write down the Restore code
and Serial number in case of any future problems.
Original comment by winauth
on 14 Sep 2013 at 8:29
Original issue reported on code.google.com by
krajncju...@gmail.com
on 13 Sep 2013 at 5:20