Authenticator value invalid

[GoogleCodeExporter]

What steps will reproduce the problem?
1. Had old winauth, thought thats the problem
2. Downloaded 3.0.19 restored my auth using my xml file 
3. I can't log in

What is the expected output? What do you see instead?
Authenticator value invalid

What version of the product are you using? On what operating system?
3.0.19 - Win7

Please provide any additional information below.
already tried Sync

Original issue reported on code.google.com by jimm...@gmail.com on 16 Oct 2013 at 12:08

[GoogleCodeExporter]

Do you have a copy of the original Serial and Restore code (for Battle.net) or 
Secret key?

Are they the same as the Serial and Restore code shown when you right-click and 
"Show Serial & Restore Code" or "Show Secret Key"?

If you didn't write the Serial and Restore Code / Secret Key, can you send me 
your v2 authenticator file and password. It should be 
"C:\Users\<username>\AppData\Windows Authenticator\authenticator.xml" unless 
you have renamed or saved it into a different location.

Send that and the following in an email to me, at winauth@gmail.com

1) Open the registry (press WinKey-R or do Start->run and type 'regedit', click 
OK).
2) In the left side, click and open up HKEY_CURRENT_USER
3) Click and open Software
4) Click and open WinAuth
5) Click and open LastGood
6) On the right side, you see one or more lines with "---BEGIN PGP 
MESSAGE---...". Double-click each line to open a window and copy everything in 
the 'Value data' field and paste it into an email or text file.

Original comment by winauth on 16 Oct 2013 at 2:14

• Changed state: Accepted

[GoogleCodeExporter]

Do you have a copy of the original Serial and Restore code (for Battle.net)?
yes

Are they the same as the Serial and Restore code shown when you right-click and 
"Show Serial & Restore Code"?
its the same

i sent you an email

Original comment by jimm...@gmail.com on 16 Oct 2013 at 3:45

[GoogleCodeExporter]

i have the same EXACT issue, invalid code every time.

Original comment by gobe...@gmail.com on 16 Oct 2013 at 7:45

[GoogleCodeExporter]

@jimmyvs I tried the authenticator file you sent me, but here it is generating 
exactly the same code as Blizzard's own authenticator. It is still likely 
something to do with the time syncing. Can you try actually doing a restore and 
seeing if it sets up the time correctly?

@goberse Please try using the sync option first, otherwise follow the steps 
above and create a new issue.

Original comment by winauth on 16 Oct 2013 at 12:37

[GoogleCodeExporter]

I removed the authenticator from the account. 

Thanks anyway ^_^

Original comment by pirat...@gmail.com on 17 Oct 2013 at 1:10

[GoogleCodeExporter]

^sorry wrong mail :D

you can now close my thread

Original comment by jimm...@gmail.com on 17 Oct 2013 at 1:38

[GoogleCodeExporter]

Original comment by winauth on 17 Oct 2013 at 11:50

• Changed state: Done