I have win7 and I am using (or trying to use) winauth version newest but have lost my password to the acct pleease help.

[GoogleCodeExporter]

What version of WinAuth?3.1.8

What system/version (e.g. Windows 7)?
windows 7
How many authenticators do you have? If one, what type (e.g. Google
Authenticator/Battle.net)?
Runescape
Do you use a password?

Do you use the "Encrypt to only be useable on this computer" protection?

What steps will reproduce the problem?
1.
2.
3.

If you are able to load WinAuth, please click the cog icon and choose
"About...". Click the Diagnostics button and copy the contents of the field
(beginning with "--BEGIN PGP MESSAGE---") into a file and attach to this
issue.

Please provide any additional information:
Questions and answers online said something about having to do something with 
my acct at winauth site

Original issue reported on code.google.com by dianeba...@att.net on 19 Jan 2015 at 3:56

[GoogleCodeExporter]

it is the Goggle one if that helps *with the big G*

Original comment by dianeba...@att.net on 19 Jan 2015 at 4:00

[GoogleCodeExporter]

Can you do the following:

1) Run "Regedit". (press WinKey-R or do Start->run and type 'regedit', click 
OK).
2) In the left side, click and open up HKEY_CURRENT_USER
3) Click and open Software
4) Click and open WinAuth3
5) Click and open Backup
6) On the right side, you see one or more lines with "---BEGIN PGP 
MESSAGE---...". Double-click each line to open a window and copy everything in 
the 'Value data' field.

Send this and your winauth.xml file to me so I can look at it.

Original comment by winauth on 28 Jan 2015 at 5:12

• Changed state: Accepted
• Added labels: Type-Task
• Removed labels: Type-Defect

[GoogleCodeExporter]

[deleted comment]

[GoogleCodeExporter]

From the Winauth Backup you asked for.
Value Name
LdM5w3AkYO1DR5iQMRPcZAkwOWpR36o2HcqTsWNGGHY=
Value Data
zXmVuaC0PWHkcgF3gS
sL5Hg6lCeFQ=
=XieX
-----END PGP MESSAGE-----
I typed in winauth.xml and could not find anything... all I could find was the 
.exe and the zipped file that it came from... I do not know where to look for 
the .xml

Original comment by dianeba...@att.net on 9 Feb 2015 at 2:00

[GoogleCodeExporter]

and yes it is version 3.1.8

Original comment by dianeba...@att.net on 9 Feb 2015 at 2:03

[GoogleCodeExporter]

all I have to do is open the program and it asks for the password there is no 
what do you do to reproduce the problem. I never set a password in the 
beginning so I do not understand why this is happening now

Original comment by dianeba...@att.net on 9 Feb 2015 at 2:05