#29133 Bug displaying european dashboard to a single agent

RIP-CURL-EUROPE / Pepperi

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#29133 Bug displaying european dashboard to a single agent #22

Open alasserre opened 8 years ago

alasserre commented 8 years ago

Dear Support, I have an agent who logged in to pepperi yesterday first with the *\ ACCOUNT to place an order, credentials below:

The he logged out, and logged in again today with the **\ credentials below

And below the screenshot of what he got when logging in....

Please get back to me, it is weird to see that pepperi displayed all the european datas to a single agent....

alasserre commented 8 years ago

Pepperi: I just logged in I could't reproduce the issue, have you tried logging in now. Do you still have the issue?

alasserre commented 8 years ago

Rip Curl: No I could not reproduce, even yesterday, but I believed that you could explain what happened anyway...and could be interesting for you to get the info

alasserre commented 8 years ago

Pepperi: Did someone edited the user on Thursday? I see a ModificationDate on '2016-08-18 16:03:58.970' (UTC) My Believe is that while the rep was edited his Hierarchy position was changed (so he could see all europe) and then reversed.

Please check on your side if his User was edited and what was done, and I'll try reproducing.