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RLOpenCatalyst / Service_Workbench_Templates

Templates for AWS Service Workbench from Relevance Lab
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Workspace not loading #19

Closed paolosach closed 1 year ago

paolosach commented 1 year ago

Description of the bug When we create a workspace with Rstudio, once the workspace is available, we click on connect and a error message pop up on the bottom right on the screen: “something went wrong”.

To Reproduce Steps to reproduce the behavior:

  1. Go to ‘workspaces’
  2. Click on ‘create research workspace’
  3. Select EC2-RStudio-Server, RStudio Server version 1.4.1717
  4. When the workspace appears as “Available” click on “connect”
  5. Then on the workspace page the error "something when wrong" appears.

The browser console shows a 500 code error Screen Shot 2023-02-20 at 11 16 23

Screen Shot 2023-02-20 at 10 58 16

mamatha-anand commented 1 year ago

Hi - To debug this further, request to please send a mail to our Support ID - rlcloudsupport@relevancelab.com with more details or you can share your email ID with us to get you added to our Support Slack Channel.

mamatha-anand commented 1 year ago

Hi - As we have not heard from you, we are closing this issue. If you are facing any issues, please send a mail to our Support ID - rlcloudsupport@relevancelab.com with complete details.