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RadarCOVID / radar-covid-ios

Native iOS app using DP^3T iOS sdk to handle Exposure Notification framework from Apple
Mozilla Public License 2.0
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Exposure notifications won't enable #29

Closed desero86 closed 3 years ago

desero86 commented 4 years ago

I'm facing the following bug:

Exposure notification switch in the app is off and disabled, I can't change its value.

IMG_3228

If I check the app settings in iOS Settings App and open the Exposure Notifications permission, is empty:

IMG_3226 copia

IMG_3227

I think it's the same bug that this in the German app. I tried to install the configuration profile provided in the fix but it's seems is not longer valid, it can't be installed.

I have the last version of the app (1.0.7) running on iOS 14 but the problem surfaced first when on 13.7.

CarlosJimenez commented 4 years ago

I had a similar issue. Was fixed when I uninstall and install again the app. Just in case that helps https://github.com/RadarCOVID/radar-covid-ios/issues/26

pantic79 commented 4 years ago

@desero86, we were unable to reproduce the issue. Are you facing this problem yet?.

Thanks.

desero86 commented 3 years ago

@desero86, we were unable to reproduce the issue. Are you facing this problem yet?.

Thanks.

Sorry for the late answer, I had to reset the privacy and location settings in order to get it working again. Maybe it’s a bug at the OS level.