Download problems - Githubissues

Specimen1334 commented 6 years ago

Radarr Version: 0.2.0.870 Hi there, So i've run into a problem. My radarr wont auto-download things, i have to manually select the movie and hit download. Yes similar to many other posts and not that much of a problem really, BUT here is where it gets annoying. After every approx 4 downloads it just stops working, it says that there are not files for any of the movies i want, even when i go in and take a look in the search section within each movie, it says no files exist, so i go to indexers and test them, success, so i go back and now that same movie suddenly appears and is working again and will download... about 4 or 5 downloads later it does the same thing and so yeah.. i constantly have to go back and retest the indexer to get it to reactivate, otherwise it says it searches but instantly comes back with nothing rather than taking a few moments and finding stuff.

Any ideas? I have searched through the log and there is nothing of help in there, just says search no results found for each movie it was supposed to be searching for and nothing else, not even the usual other stuff.

mrhotio commented 6 years ago

Not a lot of info to work with, but try doing the api calls manually to see if your indexer is rate limiting you.

undead9786 commented 6 years ago

Same exact issue. I noticed that if I search and get no results anything I search after that then immediately gets the same results. If I go back to the Indexer, test it, then go back and search for it manually I see results (but not the original one that shows no results as there were actually no results).

galli-leo commented 6 years ago

Enable trace logging, search and post those logs.

Specimen1334 commented 6 years ago

Apologies for the slow response have had a busy few days. i was unsure exactly how to present the log results, so i just copied them. this is what it looks like when it fails epically, when it succeeds there is far more information there for each film.. obviously.

Component	Message	Time
MovieSearchService	Movie search completed. 0 reports downloaded.	11:31am
DownloadDecisionMaker	No results found	11:31am
NzbSearchService	Searching 0 indexers for [Passengers]	11:31am
DownloadDecisionMaker	No results found	11:31am
NzbSearchService	Searching 0 indexers for [Van Helsing]	11:31am
DownloadDecisionMaker	No results found	11:31am
NzbSearchService	Searching 0 indexers for [Star Trek Beyond]	11:31am
DownloadDecisionMaker	No results found	11:31am
NzbSearchService	Searching 0 indexers for [Warcraft]	11:31am
DownloadDecisionMaker	No results found	11:31am
NzbSearchService	Searching 0 indexers for [Night Guards]	11:31am
DownloadDecisionMaker	No results found	11:31am
NzbSearchService	Searching 0 indexers for [Power Rangers]	11:31am
DownloadDecisionMaker	No results found	11:31am
NzbSearchService	Searching 0 indexers for [The Matrix]	11:31am
DownloadDecisionMaker	No results found	11:31am
NzbSearchService	Searching 0 indexers for [Ghost in the Shell]	11:31am
DownloadDecisionMaker	No results found	11:31am
NzbSearchService	Searching 0 indexers for [The Nightmare Before Christmas]	11:31am
DownloadDecisionMaker	No results found	11:31am
NzbSearchService	Searching 0 indexers for [The Lord of the Rings: The Fellowship of the Ring]	11:31am
DownloadDecisionMaker	No results found	11:31am
NzbSearchService	Searching 0 indexers for [The Lord of the Rings: The Return of the King]	11:31am
DownloadDecisionMaker	No results found	11:31am
NzbSearchService	Searching 0 indexers for [X-Men: Days of Future Past]	11:31am
DownloadDecisionMaker	No results found	11:31am
NzbSearchService	Searching 0 indexers for [X-Men: First Class]	11:31am
DownloadDecisionMaker	No results found	11:31am
NzbSearchService	Searching 0 indexers for [Wonder Woman]	11:31am
DownloadDecisionMaker	No results found	11:31am
NzbSearchService	Searching 0 indexers for [The Lego Batman Movie]	11:31am
Database	Log database compressed	11:30am
Database	Vacuuming Log database	11:30am

pamisoni commented 6 years ago

View in github

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From: Specimen1334 notifications@github.com Sent: Monday, December 11, 2017 6:01:56 AM To: Radarr/Radarr Cc: Subscribed Subject: Re: [Radarr/Radarr] Download problems (#2319)

Apologies for the slow response have had a busy few days. i was unsure exactly how to present the log results, so i just copied them.

    Component       Message Time
    MovieSearchService      Movie search completed. 0 reports downloaded.   11:31am
    DownloadDecisionMaker   No results found        11:31am
    NzbSearchService        Searching 0 indexers for [Passengers]   11:31am
    DownloadDecisionMaker   No results found        11:31am
    NzbSearchService        Searching 0 indexers for [Van Helsing]  11:31am
    DownloadDecisionMaker   No results found        11:31am
    NzbSearchService        Searching 0 indexers for [Star Trek Beyond]     11:31am
    DownloadDecisionMaker   No results found        11:31am
    NzbSearchService        Searching 0 indexers for [Warcraft]     11:31am
    DownloadDecisionMaker   No results found        11:31am
    NzbSearchService        Searching 0 indexers for [Night Guards] 11:31am
    DownloadDecisionMaker   No results found        11:31am
    NzbSearchService        Searching 0 indexers for [Power Rangers]        11:31am
    DownloadDecisionMaker   No results found        11:31am
    NzbSearchService        Searching 0 indexers for [The Matrix]   11:31am
    DownloadDecisionMaker   No results found        11:31am
    NzbSearchService        Searching 0 indexers for [Ghost in the Shell]   11:31am
    DownloadDecisionMaker   No results found        11:31am
    NzbSearchService        Searching 0 indexers for [The Nightmare Before Christmas]       11:31am
    DownloadDecisionMaker   No results found        11:31am
    NzbSearchService        Searching 0 indexers for [The Lord of the Rings: The Fellowship of the Ring]    11:31am
    DownloadDecisionMaker   No results found        11:31am
    NzbSearchService        Searching 0 indexers for [The Lord of the Rings: The Return of the King]        11:31am
    DownloadDecisionMaker   No results found        11:31am
    NzbSearchService        Searching 0 indexers for [X-Men: Days of Future Past]   11:31am
    DownloadDecisionMaker   No results found        11:31am
    NzbSearchService        Searching 0 indexers for [X-Men: First Class]   11:31am
    DownloadDecisionMaker   No results found        11:31am
    NzbSearchService        Searching 0 indexers for [Wonder Woman] 11:31am
    DownloadDecisionMaker   No results found        11:31am
    NzbSearchService        Searching 0 indexers for [The Lego Batman Movie]        11:31am
    Database        Log database compressed 11:30am
    Database        Vacuuming Log database  11:30am

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galli-leo commented 6 years ago

Please post the trace log file.

Specimen1334 commented 6 years ago

oh i thought thats what i had done.. il take another look, but currently unsure how to find that which you ask.

galli-leo commented 6 years ago

System -> Logs -> Files

Specimen1334 commented 6 years ago

here we go, it broke during this search, i visually could see it happen. (it started searching normally for the first few and was processing them, then just jumped to the end and said nothing found) yeah i'm aware lots of these films aren't out yet, but that's not the problem :P it was doing the same thing when filled with only movies that do exist already (i've just manually grabbed some of those)

[v0.2.0.870] NzbDrone.Core.Indexers.Exceptions.IndexerException: Indexer API call returned error 10: Cant find imdb in database. Are you sure this imdb exists? at NzbDrone.Core.Indexers.Rarbg.RarbgParser.ParseResponse(IndexerResponse indexerResponse) in C:\projects\radarr-usby1\src\NzbDrone.Core\Indexers\Rarbg\RarbgParser.cs:line 38 at NzbDrone.Core.Indexers.HttpIndexerBase1.FetchPage(IndexerRequest request, IParseIndexerResponse parser) in C:\projects\radarr-usby1\src\NzbDrone.Core\Indexers\HttpIndexerBase.cs:line 297 at NzbDrone.Core.Indexers.HttpIndexerBase1.FetchReleases(IndexerPageableRequestChain pageableRequestChain, Boolean isRecent) in C:\projects\radarr-usby1\src\NzbDrone.Core\Indexers\HttpIndexerBase.cs:line 154

galli-leo commented 6 years ago

Problem here is that rargb reports a not found imdbid as an error. Will try to fix that.

Radarr / Radarr

Download problems #2319