Issue with special character in movie folder in foreign language (french)

[hpn789]

Describe the bug I have configured my movie folder to be in french with parameters "{Movie Title:FR} ({Release Year})" (see screenshot)

At first everything works fine, I add the movie to radarr, search it, download it and the movie is stored in the right folder. But when radarr perform his periodic scan of the library files and folder it doesn't parse well the folder name, replacing special character like "éèà" with special "?" symbol so it can't find the movie, change the movie folder and loose the movie file. Fortunately it doesn't delete the original folder.

To fix it I must edit the movie, set the folder name back to what it was and manually import the movie back. But at the next scan it does the same thing and loose the movie.

For exemple with the movie "Sin City: A Dame to Kill For" the french title is "Sin City : J'ai tué pour elle" You can see in the screen screenshot that the folder name is wrong and the file is missing.

Platform Information :

• OS: openmediavault 5.6.4 - Linux
• Docker: Yes
• .NET Version (System -> Status): Yes (3.1.10)
• Radarr Version: 3.0.2.4552
• Radarr Branch: master

AB#588

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. Please verify that this is still an issue with the latest version of Radarr and report back. Otherwise this issue will be closed.

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. Please verify that this is still an issue with the latest version of Radarr and report back. Otherwise this issue will be closed.

[hardKOrr]

I am seeing this same issue with a movie : Nausicaä of the Valley of the Wind

The ä character is breaking the path lookup. I have confirmed that the radarr LXC instance has the correct permissions and can see the directory and files within. When using ls on the directory the ä character is replaced in console with . which I am not sure is a 'bad translation' for the console output.

Radarr Log output

2023-12-19 09:58:44.4|Debug|DownloadedMovieImportService|Processing path: /mnt/data/torrents/movies/radarr-2160p/Nausicaä of the Valley of the Wind (1984) RM (1080p BluRay x265 HEVC 10bit EAC3 2.0 Japanese Garshasp)
2023-12-19 09:58:44.4|Error|DownloadedMovieImportService|Import failed, path does not exist or is not accessible by Radarr: /mnt/data/torrents/movies/radarr-2160p/Nausicaä of the Valley of the Wind (1984) RM (1080p BluRay x265 HEVC 10bit EAC3 2.0 Japanese Garshasp). Ensure the path exists and the user running Radarr has the correct permissions to access this file/folder

LS results (from within the radarr LXC)

root@radarr-sqp-1-2160p:~# ls -al /mnt/data/torrents//movies/radarr-2160p/Nausica.\ of\ the\ Valley\ of\ the\ Wind\ \(1984\)\ RM\ \(1080p\ BluRay\ x265\ HEVC\ 10bit\ EAC3\ 2.0\ Japanese\ Garshasp\)/
total 11543064
drwxrwx--- 2 root lxc_shares       4096 Dec 18 02:44  .
drwxrwx--- 2 root lxc_shares      20480 Dec 19 03:41  ..
drwxrwx--- 2 root lxc_shares          0 Dec 18 02:39  Featurettes
-rwxrwx--- 1 root lxc_shares 5905572852 Dec 18 02:39 'Nausica. of the Valley of the Wind (1984) RM10 (1080p BluRay x265 Garshasp).mkv'
-rwxrwx--- 1 root lxc_shares 5914479710 Dec 18 02:44 'Nausica. of the Valley of the Wind (1984) RM14 (1080p BluRay x265 Garshasp).mkv'

/e: Adding Radar version info : Version 5.1.3.8246 .NET Yes (6.0.21) DB Migration 233 Database Sqlite 3.40.1