Flow Run Timeout Error

[lukeduran]

We've received a lot of Flow Run timeout Errors. I have several more that I can provide if it would be helpful. Can you provide insight into why these occur and if there is anything that we can do on our end to avoid them?

    "request": {
        "headers": {
            "User-Agent": "python-requests/2.28.1",
            "Accept-Encoding": "gzip, deflate",
            "Accept": "*/*",
            "Connection": "keep-alive",
            "Content-Type": "application/json",
            "Authorization": "Bearer jqnTR0wR6nmnS6u5mLEm1NSXq1kHSaF16LYlInbQ8tC04QHa",
            "Content-Length": "1613"
        },
        "body": {
            "addressFull": "7 Bisbee Dr, Burlington, NJ 08016-3836",
            "addressComponents": {
                "addressLine1": "7 Bisbee Dr",
                "city": "Burlington",
                "stateAbbreviation": "NJ",
                "zipCode": "08016-3836"
            },
            "baseBuilding": {
                "buildingSummary": {
                    "yearBuilt": 1998,
                    "bedroomsCount": 3,
                    "averageCeilingHeight": 8,
                    "conditionedFloorArea": 3766
                },
                "enclosure": {
                    "airInfiltration": {
                        "rate": 2237,
                        "rateUnit": "CFM"
                    },
                    "attics": [
                        {
                            "floorAssemblyEffectiveRValue": 52,
                            "id": "attic-insulation-1"
                        }
                    ],
                    "foundations": [
                        {
                            "type": "basement unconditioned",
                            "id": "floor-and-foundation-insulation-1"
                        }
                    ],
                    "walls": [
                        {
                            "assemblyEffectiveRValue": 13,
                            "id": "wall-insulation-1"
                        }
                    ]
                },
                "systems": {
                    "hvac": {
                        "hvacHeatingSystems": [
                            {
                                "systemType": "furnace",
                                "fuel": "natural gas",
                                "heatLoadFraction": 1.0,
                                "heatEfficiency": 0.95,
                                "heatEfficiencyUnits": "AFUE",
                                "id": "heating-systems-1"
                            }
                        ],
                        "hvacCoolingSystems": [
                            {
                                "systemType": "central air conditioner",
                                "coolLoadFraction": 1.0,
                                "coolEfficiency": 15.0,
                                "coolEfficiencyUnits": "SEER",
                                "compressorType": "single stage",
                                "id": "cooling-systems-1"
                            }
                        ]
                    },
                    "waterHeating": {
                        "waterHeatingSystems": [
                            {
                                "fuel": "natural gas",
                                "dhwLoadFraction": 1.0,
                                "id": "water-heating-1"
                            }
                        ]
                    }
                }
            },
            "globalControls": {
                "debug": true,
                "includeInputs": true,
                "includeBase": true,
                "includeTypical": true,
                "useFixture": false,
                "resolution": [
                    "annual",
                    "monthly"
                ],
                "timelineStartDate": "2024-02-27",
                "timelineDurationInYears": 1,
                "units": {
                    "energyStandard": "MBtu",
                    "coal": "metric ton",
                    "electricity": "MBtu",
                    "fuelOil": "MBtu",
                    "naturalGas": "MBtu",
                    "propane": "MBtu",
                    "woodCord": "MBtu",
                    "woodPellets": "MBtu",
                    "monetary": "USD",
                    "emissions": "CO2"
                }
            }
        }
    },
    "response": {
        "headers": {
            "Server": "nginx/1.24.0",
            "Date": "Tue, 27 Feb 2024 16:22:29 GMT",
            "Content-Type": "application/json;charset=utf-8",
            "Content-Length": "69",
            "Connection": "keep-alive",
            "X-Request-Id": "01hqnnnmjv7t8wvwze3yga34nr",
            "Strict-Transport-Security": "max-age=31536000"
        },
        "body": {
            "errors": [
                {
                    "message": "Flow run timeout",
                    "code": "flow-run-timeout"
                }
            ]
        }
    }
}```

[lukeduran]

@joshuamzm @kellyatradiantlabs Any update on this? We are still getting several of these.

[kellyatradiantlabs]

@lukeduran Thanks for following up on this one. We are working on the solution, but unfortunately don't have an estimate on the timeline for solution yet. We will keep you posted as we continue progressing.