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RainLoop / rainloop-webmail

Simple, modern & fast web-based email client
http://rainloop.net
MIT License
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SMTP - "Authentification failed" #1629

Open Chialya opened 6 years ago

Chialya commented 6 years ago

RainLoop v1.11.3 App integrated in Nextcloud 12.0.4 System is running on Synology NAS using: Apache 2.4, PHP 7.0 Mail Server v1.6.4 from Synology on same machine (via localhost reachable)

I can't send mails, when SMTP-encryption (SSL/TLS) is used. Error: Authentification failed no matter what I choose:

only the way SMTP without encryption and without authentication works !

"other mail-clients" on the same machine (connect via localhost), or apps on mobilephone (connect via domain) ect, with the same login-data, works fine !!

the challenge is, that the mail-server request a username, not mail-address ! so I select the option: "use short usernames"

using IMAP with SSL and sending mails without SSL works also fine with my settings. I think there is a problem with "use short username" on SMTP so the mail-server doesn't get the correct login for authentication.

so please help me thanks :)

1st picture shows the error message when SSL is enabled

fehlgeschl

2nd picture the only granted settings - but not using SSL/TLS !

io

3rd picture is a sample from Windows10 Mail-App with working settings.

vergleich

djdill commented 6 years ago

@Chialya some logs would be good to get the problem resolved:

Enable logging by editing this file:

/usr/local/lib/rainloop/data/data/default/configs/application.ini [logs] ; Enable logging enable = on < change this from off to on

Logging will start, replicate the issue and attach the logs here Feel free to turn logging off after you have a log file

Also if you can get a copy of your tail /var/log/mail.log or smtp server logs

Feel free to strip them of IPs and usernames

Chialya commented 6 years ago

Hi djdill, thank you for you answer.

I've searched the log bevore, but there is nothing I can do with it (no cause). The korrekt URL to config under a nextcloud setup is: ..\nextcloud\data\rainloop-storage_data_default\configs\application.ini There I've setup: [logs] enable = On and hide_passwords = Off for testing.

[Bild1] Here is the current setting.

io2

I guarantee that this setting will work for other programs! But the other programms are not on the same machine (like mail-server and nextcloud-rainloop).

So only rainloop can reach the mail-server over localhost. BUT: the SSL-certificate only contains the domain (not localhost)! So i've tried "lokalhost" also the domain "smtp.XXXXX.de", but same result for both.

Interesting is, that ssl://127.0.0.1:993 is working, although the certificate does not contain 127.0.0.1.

[Bild2]

fehlgeschl1

In the log i've stripped domain wih XXXXX, username with AAAAAAAAAA and password with BBBBBBBBBB. -> In all cases the vaules of username and password in the log was correkt!

[12:29:47.567][70f77b35] INFO[DATA]: [DATE:29.01.18][OFFSET:-00][RL:1.11.3][PHP:7.0.24][IP:192.168.0.5][PID:26133][Apache/2.4.29 (Unix)][fpm-fcgi]

[12:29:47.568][70f77b35] REQUEST[NOTE]: [POST] https://cloud.local/index.php/apps/rainloop/app/?/Ajax/&q[]=/_og6lTEmbCP11FJRY-isRLr9tWg4nQa06llJL9DDycfP8voov4WnEbtbqXjIS-iM11ETdhGDUInjwidCbjS48yjDJRhjZQ-GOtkmKj-qz1w4YRfpHxZewWcp1AsSNbxQyFLJwS3FI3ZWLlFcrxLn0QMtRCnQtcyaZk16JjNV8jOiufT5vZBtDopluzbIZiVkjjB09jcihoQ3GpRI5UayzFD4_Bp2eZuTeLAU8LuM-OV8gupUnzPZPrXGM2b6qNHv-0FOj510_nJMMLl72eVssa4NkH3gVZe3ZdcrXFv1bxcg9IDrrBSvZCSkjdR8p4IdivEhfyYsQlYVCKEugRZUpGEI2Jdg/ [12:29:47.569][70f77b35] AJAX[NOTE]: Action: DoSendMessage [12:29:47.569][70f77b35] POST[DATA]: {"IdentityID":"2jn8dxf92tw2vr5p7jksr0snj6cy8337","MessageFolder":"Drafts","MessageUid":"137","SentFolder":"Sent","To":"mail@XXXXX.de","Cc":"","Bcc":"","ReplyTo":"","Subject":"test","TextIsHtml":"1","Text":"<div data-html-editor-font-wrapper=\"true\" style=\"font-family: arial, sans-serif; font-size: 13px;\"><br \/><br \/><\/signature><\/div>","DraftInfo":"","InReplyTo":"","References":"","Dsn":"0","ReadReceiptRequest":"0","MarkAsImportant":"0","Action":"SendMessage","XToken":"6ee44043250bfc2ae4c3d9dd3f1d452c"} [12:29:47.573][70f77b35] IMAP[NOTE]: Start connection to "ssl://127.0.0.1:993"

[12:29:47.639][70f77b35] IMAP[DATA]: < * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN] Dovecot ready.\r\n [12:29:47.640][70f77b35] IMAP[DATA]: > TAG1 AUTHENTICATE PLAIN\r\n [12:29:47.641][70f77b35] IMAP[DATA]: < + \r\n [12:29:47.641][70f77b35] IMAP[DATA]: > bmVvbmdhemV0cG9yYTVBNGUzRDZnOFY=\r\n [12:29:47.779][70f77b35] IMAP[DATA]: < TAG1 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS BINARY MOVE SPECIAL-USE] Logged in\r\n [12:29:47.787][70f77b35] SMTP[NOTE]: Start connection to "tcp://smtp.XXXXX.de:25"

[12:29:47.873][70f77b35] SMTP[DATA]: < 220 XXXXX.de ESMTP Postfix\r\n [12:29:47.874][70f77b35] SMTP[DATA]: > EHLO cloud.local\r\n [12:29:47.875][70f77b35] SMTP[DATA]: < 250-XXXXX.de\r\n [12:29:47.875][70f77b35] SMTP[DATA]: < 250-PIPELINING\r\n [12:29:47.875][70f77b35] SMTP[DATA]: < 250-SIZE 52428800\r\n [12:29:47.875][70f77b35] SMTP[DATA]: < 250-ETRN\r\n [12:29:47.875][70f77b35] SMTP[DATA]: < 250-STARTTLS\r\n [12:29:47.876][70f77b35] SMTP[DATA]: < 250-AUTH PLAIN LOGIN\r\n [12:29:47.876][70f77b35] SMTP[DATA]: < 250-AUTH=PLAIN LOGIN\r\n [12:29:47.876][70f77b35] SMTP[DATA]: < 250-ENHANCEDSTATUSCODES\r\n [12:29:47.876][70f77b35] SMTP[DATA]: < 250-8BITMIME\r\n [12:29:47.876][70f77b35] SMTP[DATA]: < 250 DSN\r\n [12:29:47.877][70f77b35] SMTP[DATA]: > STARTTLS\r\n [12:29:47.877][70f77b35] SMTP[DATA]: < 220 2.0.0 Ready to start TLS\r\n [12:29:47.911][70f77b35] SMTP[DATA]: > EHLO cloud.local\r\n [12:29:47.912][70f77b35] SMTP[DATA]: < 250-XXXXX.de\r\n [12:29:47.912][70f77b35] SMTP[DATA]: < 250-PIPELINING\r\n [12:29:47.912][70f77b35] SMTP[DATA]: < 250-SIZE 52428800\r\n [12:29:47.913][70f77b35] SMTP[DATA]: < 250-ETRN\r\n [12:29:47.913][70f77b35] SMTP[DATA]: < 250-AUTH PLAIN LOGIN\r\n [12:29:47.913][70f77b35] SMTP[DATA]: < 250-AUTH=PLAIN LOGIN\r\n [12:29:47.913][70f77b35] SMTP[DATA]: < 250-ENHANCEDSTATUSCODES\r\n [12:29:47.913][70f77b35] SMTP[DATA]: < 250-8BITMIME\r\n [12:29:47.913][70f77b35] SMTP[DATA]: < 250 DSN\r\n [12:29:47.913][70f77b35] SMTP[DATA]: > AUTH PLAIN\r\n [12:29:47.914][70f77b35] SMTP[DATA]: < 334 \r\n [12:29:47.914][70f77b35] SMTP[DATA]: > bmVvbmdhemV0cG9yYTVBNGUzRDZnOFY=\r\n [12:29:51.681][70f77b35] SMTP[DATA]: < 535 5.7.8 Error: authentication failed: authentication failure\r\n [12:29:51.686][70f77b35] SMTP[ERROR]: MailSo\Smtp\Exceptions\NegativeResponseException: 535 5.7.8 Error: authentication failed: authentication failure in /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/MailSo/Smtp/SmtpClient.php:789 Stack trace:

0 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/MailSo/Smtp/SmtpClient.php(670): MailSo\Smtp\SmtpClient->validateResponse(Array)

1 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/MailSo/Smtp/SmtpClient.php(268): MailSo\Smtp\SmtpClient->sendRequestWithCheck('bmVvbmdhemV0cG9...', 235, '', true)

2 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Model/Account.php(521): MailSo\Smtp\SmtpClient->Login('AAAAAAAAAA', 'BBBBBBBBBB', true, false)

3 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Actions.php(6219): RainLoop\Model\Account->OutConnectAndLoginHelper(Object(RainLoop\Plugins\Manager), Object(MailSo\Smtp\SmtpClient), Object(RainLoop\Config\Application), false)

4 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Actions.php(6377): RainLoop\Actions->smtpSendMessage(Object(RainLoop\Model\Account), Object(MailSo\Mime\Message), Resource id #45, 885, false, true)

5 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/ServiceActions.php(172): RainLoop\Actions->DoSendMessage()

6 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Service.php(146): RainLoop\ServiceActions->ServiceAjax('')

7 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Service.php(56): RainLoop\Service->localHandle()

8 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Service.php(79): RainLoop\Service->__construct()

9 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/handle.php(94): RainLoop\Service::Handle()

10 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/include.php(228): include('/volume1/web/ne...')

11 /volume1/web/nextcloud12/apps/rainloop/app/index.php(13): include('/volume1/web/ne...')

12 /volume1/web/nextcloud12/apps/rainloop/app.php(49): include('/volume1/web/ne...')

13 /volume1/web/nextcloud12/lib/private/Route/Route.php(155) : runtime-created function(1): require_once('/volume1/web/ne...')

14 [internal function]: __lambda_func(NULL)

15 /volume1/web/nextcloud12/lib/private/Route/Router.php(299): call_user_func('\x00lambda_526', Array)

16 /volume1/web/nextcloud12/lib/base.php(1004): OC\Route\Router->match('/apps/rainloop/...')

17 /volume1/web/nextcloud12/index.php(48): OC::handleRequest()

18 {main}

[12:29:51.689][70f77b35] SMTP[NOTICE]: MailSo\Smtp\Exceptions\NegativeResponseException: 535 5.7.8 Error: authentication failed: authentication failure in /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/MailSo/Smtp/SmtpClient.php:789 Stack trace:

0 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/MailSo/Smtp/SmtpClient.php(670): MailSo\Smtp\SmtpClient->validateResponse(Array)

1 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/MailSo/Smtp/SmtpClient.php(268): MailSo\Smtp\SmtpClient->sendRequestWithCheck('bmVvbmdhemV0cG9...', 235, '', true)

2 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Model/Account.php(521): MailSo\Smtp\SmtpClient->Login('AAAAAAAAAA', 'BBBBBBBBBB', true, false)

3 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Actions.php(6219): RainLoop\Model\Account->OutConnectAndLoginHelper(Object(RainLoop\Plugins\Manager), Object(MailSo\Smtp\SmtpClient), Object(RainLoop\Config\Application), false)

4 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Actions.php(6377): RainLoop\Actions->smtpSendMessage(Object(RainLoop\Model\Account), Object(MailSo\Mime\Message), Resource id #45, 885, false, true)

5 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/ServiceActions.php(172): RainLoop\Actions->DoSendMessage()

6 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Service.php(146): RainLoop\ServiceActions->ServiceAjax('')

7 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Service.php(56): RainLoop\Service->localHandle()

8 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Service.php(79): RainLoop\Service->__construct()

9 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/handle.php(94): RainLoop\Service::Handle()

10 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/include.php(228): include('/volume1/web/ne...')

11 /volume1/web/nextcloud12/apps/rainloop/app/index.php(13): include('/volume1/web/ne...')

12 /volume1/web/nextcloud12/apps/rainloop/app.php(49): include('/volume1/web/ne...')

13 /volume1/web/nextcloud12/lib/private/Route/Route.php(155) : runtime-created function(1): require_once('/volume1/web/ne...')

14 [internal function]: __lambda_func(NULL)

15 /volume1/web/nextcloud12/lib/private/Route/Router.php(299): call_user_func('\x00lambda_526', Array)

16 /volume1/web/nextcloud12/lib/base.php(1004): OC\Route\Router->match('/apps/rainloop/...')

17 /volume1/web/nextcloud12/index.php(48): OC::handleRequest()

18 {main}

Next MailSo\Smtp\Exceptions\LoginBadCredentialsException: 535 5.7.8 Error: authentication failed: authentication failure in /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/MailSo/Smtp/SmtpClient.php:273 Stack trace:

0 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Model/Account.php(521): MailSo\Smtp\SmtpClient->Login('AAAAAAAAAA', 'BBBBBBBBBB', true, false)

1 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Actions.php(6219): RainLoop\Model\Account->OutConnectAndLoginHelper(Object(RainLoop\Plugins\Manager), Object(MailSo\Smtp\SmtpClient), Object(RainLoop\Config\Application), false)

2 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Actions.php(6377): RainLoop\Actions->smtpSendMessage(Object(RainLoop\Model\Account), Object(MailSo\Mime\Message), Resource id #45, 885, false, true)

3 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/ServiceActions.php(172): RainLoop\Actions->DoSendMessage()

4 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Service.php(146): RainLoop\ServiceActions->ServiceAjax('')

5 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Service.php(56): RainLoop\Service->localHandle()

6 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Service.php(79): RainLoop\Service->__construct()

7 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/handle.php(94): RainLoop\Service::Handle()

8 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/include.php(228): include('/volume1/web/ne...')

9 /volume1/web/nextcloud12/apps/rainloop/app/index.php(13): include('/volume1/web/ne...')

10 /volume1/web/nextcloud12/apps/rainloop/app.php(49): include('/volume1/web/ne...')

11 /volume1/web/nextcloud12/lib/private/Route/Route.php(155) : runtime-created function(1): require_once('/volume1/web/ne...')

12 [internal function]: __lambda_func(NULL)

13 /volume1/web/nextcloud12/lib/private/Route/Router.php(299): call_user_func('\x00lambda_526', Array)

14 /volume1/web/nextcloud12/lib/base.php(1004): OC\Route\Router->match('/apps/rainloop/...')

15 /volume1/web/nextcloud12/index.php(48): OC::handleRequest()

16 {main}

[12:29:51.690][70f77b35] INFO[ERROR]: MailSo\Smtp\Exceptions\NegativeResponseException: 535 5.7.8 Error: authentication failed: authentication failure in /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/MailSo/Smtp/SmtpClient.php:789 Stack trace:

0 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/MailSo/Smtp/SmtpClient.php(670): MailSo\Smtp\SmtpClient->validateResponse(Array)

1 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/MailSo/Smtp/SmtpClient.php(268): MailSo\Smtp\SmtpClient->sendRequestWithCheck('bmVvbmdhemV0cG9...', 235, '', true)

2 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Model/Account.php(521): MailSo\Smtp\SmtpClient->Login('AAAAAAAAAA', 'BBBBBBBBBB', true, false)

3 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Actions.php(6219): RainLoop\Model\Account->OutConnectAndLoginHelper(Object(RainLoop\Plugins\Manager), Object(MailSo\Smtp\SmtpClient), Object(RainLoop\Config\Application), false)

4 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Actions.php(6377): RainLoop\Actions->smtpSendMessage(Object(RainLoop\Model\Account), Object(MailSo\Mime\Message), Resource id #45, 885, false, true)

5 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/ServiceActions.php(172): RainLoop\Actions->DoSendMessage()

6 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Service.php(146): RainLoop\ServiceActions->ServiceAjax('')

7 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Service.php(56): RainLoop\Service->localHandle()

8 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Service.php(79): RainLoop\Service->__construct()

9 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/handle.php(94): RainLoop\Service::Handle()

10 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/include.php(228): include('/volume1/web/ne...')

11 /volume1/web/nextcloud12/apps/rainloop/app/index.php(13): include('/volume1/web/ne...')

12 /volume1/web/nextcloud12/apps/rainloop/app.php(49): include('/volume1/web/ne...')

13 /volume1/web/nextcloud12/lib/private/Route/Route.php(155) : runtime-created function(1): require_once('/volume1/web/ne...')

14 [internal function]: __lambda_func(NULL)

15 /volume1/web/nextcloud12/lib/private/Route/Router.php(299): call_user_func('\x00lambda_526', Array)

16 /volume1/web/nextcloud12/lib/base.php(1004): OC\Route\Router->match('/apps/rainloop/...')

17 /volume1/web/nextcloud12/index.php(48): OC::handleRequest()

18 {main}

Next MailSo\Smtp\Exceptions\LoginBadCredentialsException: 535 5.7.8 Error: authentication failed: authentication failure in /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/MailSo/Smtp/SmtpClient.php:273 Stack trace:

0 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Model/Account.php(521): MailSo\Smtp\SmtpClient->Login('AAAAAAAAAA', 'BBBBBBBBBB', true, false)

1 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Actions.php(6219): RainLoop\Model\Account->OutConnectAndLoginHelper(Object(RainLoop\Plugins\Manager), Object(MailSo\Smtp\SmtpClient), Object(RainLoop\Config\Application), false)

2 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Actions.php(6377): RainLoop\Actions->smtpSendMessage(Object(RainLoop\Model\Account), Object(MailSo\Mime\Message), Resource id #45, 885, false, true)

3 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/ServiceActions.php(172): RainLoop\Actions->DoSendMessage()

4 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Service.php(146): RainLoop\ServiceActions->ServiceAjax('')

5 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Service.php(56): RainLoop\Service->localHandle()

6 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Service.php(79): RainLoop\Service->__construct()

7 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/handle.php(94): RainLoop\Service::Handle()

8 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/include.php(228): include('/volume1/web/ne...')

9 /volume1/web/nextcloud12/apps/rainloop/app/index.php(13): include('/volume1/web/ne...')

10 /volume1/web/nextcloud12/apps/rainloop/app.php(49): include('/volume1/web/ne...')

11 /volume1/web/nextcloud12/lib/private/Route/Route.php(155) : runtime-created function(1): require_once('/volume1/web/ne...')

12 [internal function]: __lambda_func(NULL)

13 /volume1/web/nextcloud12/lib/private/Route/Router.php(299): call_user_func('\x00lambda_526', Array)

14 /volume1/web/nextcloud12/lib/base.php(1004): OC\Route\Router->match('/apps/rainloop/...')

15 /volume1/web/nextcloud12/index.php(48): OC::handleRequest()

16 {main}

Next RainLoop\Exceptions\ClientException: AuthError[102] in /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Actions.php:6318 Stack trace:

0 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Actions.php(6377): RainLoop\Actions->smtpSendMessage(Object(RainLoop\Model\Account), Object(MailSo\Mime\Message), Resource id #45, 885, false, true)

1 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/ServiceActions.php(172): RainLoop\Actions->DoSendMessage()

2 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Service.php(146): RainLoop\ServiceActions->ServiceAjax('')

3 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Service.php(56): RainLoop\Service->localHandle()

4 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/libraries/RainLoop/Service.php(79): RainLoop\Service->__construct()

5 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/app/handle.php(94): RainLoop\Service::Handle()

6 /volume1/web/nextcloud12/apps/rainloop/app/rainloop/v/1.11.3/include.php(228): include('/volume1/web/ne...')

7 /volume1/web/nextcloud12/apps/rainloop/app/index.php(13): include('/volume1/web/ne...')

8 /volume1/web/nextcloud12/apps/rainloop/app.php(49): include('/volume1/web/ne...')

9 /volume1/web/nextcloud12/lib/private/Route/Route.php(155) : runtime-created function(1): require_once('/volume1/web/ne...')

10 [internal function]: __lambda_func(NULL)

11 /volume1/web/nextcloud12/lib/private/Route/Router.php(299): call_user_func('\x00lambda_526', Array)

12 /volume1/web/nextcloud12/lib/base.php(1004): OC\Route\Router->match('/apps/rainloop/...')

13 /volume1/web/nextcloud12/index.php(48): OC::handleRequest()

14 {main}

[12:29:51.691][70f77b35] SMTP[DATA]: > QUIT\r\n [12:29:51.692][70f77b35] SMTP[DATA]: < 221 2.0.0 Bye\r\n [12:29:51.694][70f77b35] SMTP[NOTE]: Disconnected from "tcp://smtp.XXXXX.de:25" (success) [12:29:51.699][70f77b35] IMAP[DATA]: > TAG2 LOGOUT\r\n [12:29:51.699][70f77b35] IMAP[DATA]: < * BYE Logging out\r\n [12:29:51.700][70f77b35] IMAP[DATA]: < TAG2 OK Logout completed.\r\n [12:29:51.701][70f77b35] IMAP[NOTE]: Disconnected from "ssl://127.0.0.1:993" (success) [12:29:51.701][70f77b35] INFO[MEMORY]: Memory peak usage: 2MB [12:29:51.702][70f77b35] INFO[TIME]: Time delta: 4.1500458717346

535 5.7.8 Error: authentication failed: authentication failure\r\n This is the problem, but I don't know why.

Thanks for helping.

Chialya commented 6 years ago

smtp_use_auth_plain = On smtp_use_auth_cram_md5 = Off

everything seems to be correct

but what is this ?:

[12:29:47.913][70f77b35] SMTP[DATA]: > AUTH PLAIN\r\n [12:29:47.914][70f77b35] SMTP[DATA]: < 334 \r\n [12:29:47.914][70f77b35] SMTP[DATA]: > bmVvbmdhemV0cG9yYTVBNGUzRDZnOFY=\r\n

djdill commented 6 years ago

@Chialya

First thing you need to delete your comments above (the logs) You have listed your password for your server in hash what is very easy to show. SO PLEASE delete everything above with the lines starting: AGJ Then change your password on IMAP and SMTP

Second thing, It appears that short auth is being sent to the server but the smtp server doesn't understand how it works. (have a look below at the link) decode your password block and see what I mean, it doesn't work. There appears to be a bug in short auth base64 package for rainloop, as its not sending the password / username correctly with \000

Also one thing you can try is test to see if you can connect to the smtp server on cli via the host: Using the following: (this guide) https://qmail.jms1.net/test-auth.shtml

openssl s_client -debug -starttls smtp -crlf -connect localhost:587 AUTH PLAIN (see above link)

You can test it using your password (after you change it) and username If you don't get 235 2.7.0 Authentication successful then something is wrong with smtp server handing

djdill commented 6 years ago

Best recommendation to get this fixed is to move to another smtp server on the same box that supports auth using email address.

you can run that side by side on another port if you don't want to remove your current server Also please update to rainloop current = "1.11.3" .. this bug might be fixed

Chialya commented 6 years ago

Hi Djdill, I'm understanding only 70% of your Post.. :-) I've changed the passwords.

Trying an other mail-server ist not possible for me. That's technically very difficult! Actually I like the way, not to use the email address for login. Thus I have an additional security because email ≠ loginname. So when its possible that rainloop can work with it, it will be perfekt for me!

Nextcloud Apps -> Version 5.0.6 (https://apps.nextcloud.com/apps/rainloop) In Rainloop-Adminpanel is Version 1.11.3 installed ! There is no Update ?!

djdill commented 6 years ago

Good to see you have changed passwords, the way that SMTP works is it encodes the username / passwords in the PLAIN AUTH part, so both where readable.

I am going to see if I can replicate your issue later and will post back if I can confirm this bug.

In Rainloop-Adminpanel is Version 1.11.3

That is good, your log files show that too, I don't know why I was thinking you are on 1.11.2

djdill commented 6 years ago

@Chialya

So your rainloop install is broken -

I have run testing, new Ubuntu 14.04 box, fresh nextcloud install fresh, rainloop app ; after running up a new nextcloud install and installing rainloop with logs Then I enabled short usernames

Checked the logs and found the line: [12:29:47.913][70f77b35] SMTP[DATA]: > AUTH PLAIN\r\n [12:29:47.914][70f77b35] SMTP[DATA]: < 334 \r\n [12:29:47.914][70f77b35] SMTP[DATA]: < U2hvcnRVc2VyTmFtZQBQYXNzd29yZA==\r\n

The BASE64 encoded text above will be like this in plain text: \000ShortUserName\000Password What will = U2hvcnRVc2VyTmFtZQBQYXNzd29yZA==

Have a look here: https://www.base64decode.org/

Have a look at your logs again.. Try to auth (Fail) and then copy the The BASE64 code and see what it out puts, I think you will find what I saw yesterday is that rainloop is not encoding your short login name / password correctly. This is likely because of some error in the nextcloud install of rainloop a few months ago?

Anyway two options: 1. Upgrade your version of nextcloud - make sure you are running the latest I used : https://download.nextcloud.com/server/prereleases/nextcloud-13.0.0RC3.zip

Remove rainloop from next cloud, then go to the data folder on the nextcloud install and delete the rainloop-data folder all together Then try reinstalling rainlopp app from the nextcloud add in Setup again and test

2. Create a new rainloop install outside of nextcloud by following this guide: http://www.rainloop.net/docs/installation/

Depending on your web server www localtion:

mkdir /var/www/html/rainloop cd /var/www/html/rainloop curl -sL https://repository.rainloop.net/installer.php | php

Then

http://webmail.domain.com/?admin Default login is "admin", password is "12345".

Setup again and test - let me know

MrNterra commented 4 years ago

Hello, it's almost the end of 2019 and it seems like this issue is still alive... at least kind off. I'm having the same issues and tried the above mentioned approaches to solve my problem, but it didn't work.

Testing the smtp and imap server works without any issue, logging in too. The problem is that if I try to send a Mail, I get the "authentification failed" warning as visible in the above post.

I'm running RainLoop in Nextcloud 17 and even tried a drect install on my QNAP NAS showing the same problems.
I even base64 decoded the authentification data and everything seems to be in order. I'm really at the end of my wits here... Maybe someone is able to find out whats causing this.

Thanks in advance! Terra

log-2019-10-09.txt

Chialya commented 4 years ago

Hello Terra, I found a solution for myself.

While studying the connection-logs from nextcloud, I read out the detailed logs from my SMTP-Server too. So I set it to log-mode=5. But Attention /!\ There are more than 1000 lines in the log with only 1 connection attempt! I testet other clients like MS-Outlook and K9-Mail on phone, which worked great. I read out thousand of thousand lines in the logs. And in the depths of the records I found the reason why the SMTP-Server refused the connection. It was because the Base64 token had to contain the username and password both in 1 line! Rainloop tried to connect a 2-line authentication, and this was rejected by my SMTP-Server. I took the Rainloop-App apart and searched for the connection method - line by line! As I wanted to rewrite it, I found a simple switch:

I have edited the file: web/nextcloud/apps/rainloop/app/rainloop/v/{VERSION}/app/libraries/MailSo/Smtp/SmtpClient.php

Then it works on my Synology NAS (probably also on your QNAP). But you have to change it every time you update the Rainloop-App! Don't forget this.

I've done thousands of lines in the logs, several lines of source code and many experiments to work on the problem. So hope it helps you as well.

Good luck Chia

MrNterra commented 4 years ago

Hey Chiala, I bow before you in deep respect! This absolutely solved my issue. Now RainLoop works like a dream! Thank you so much!

Terra

Alyoscha commented 4 years ago

Yeah, setting $__USE_SINGLE_LINE_AUTH_PLAIN_COMMAND to true fixed this issue for me connecting to a dovecot mail server, too. Thanks!

Chialya commented 4 years ago

@djdill Is it possible to add an option like a switch in the admin panel, to simply change the function without manipulating the source code? Surely there are still several users who have the problem, but all of them will not report here.

sopedro commented 4 years ago

For me the problem was short login, I unselect and all solved....

neiliob19731 commented 3 years ago

Adding my $0.02....

This was an issue for me, as well. I could get data from an email server, but could not send from my Nextcloud snap v19.0.2 with Rainloop 1.1.14 The above suggestion fixed it: edit the file: (the path in the snap is slightly different) /var/snap/nextcloud/current/nextcloud/extra-apps/rainloop/app/rainloop/v/1.14.0/app/libraries/MailSo/Smtp/SmtpClient.php

public $__USE_SINGLE_LINE_AUTH_PLAIN_COMMAND = false; -> change "false" into "true".

Thnx for posting, @Chialya !!!

vtolenti89 commented 3 years ago

I am also facing thre same problem but the above solution did not work for me. Anything else I should try?

@Chialya Where did you set the log level ?

monzerfoda commented 3 years ago

I have this problem recurring.

image

Chialya commented 3 years ago

@vtolenti89: https://docs.nextcloud.com/server/latest/admin_manual/configuration_server/logging_configuration.html

and

(Mail-Server)/target/etc/main.cf

smtpd_tls_loglevel = 5

Chialya commented 3 years ago

@monzerfoda: do you have Mail-Client (Rainloop) and Mail-Server (Dovecot) on same machine ?

setting is ?

image

First try modify:

(nextcloud)/apps/rainloop/app/rainloop/v/{VERSION}/app/libraries/MailSo/Smtp/SmtpClient.php

public $__USE_SINGLE_LINE_AUTH_PLAIN_COMMAND = true;

OR try verify:

(Dovecot-Mailserver)/target/etc/dovecot/conf.d/10-auth.conf

auth_mechanisms = plain login

"auth_mechanisms" must be "plain" for 1-line and "login" for 2-line authentication to accept both.

Rainloop uses 2-line authentication by default !

supersirius814 commented 3 years ago

I debugged the code and found the error. My mail server includes the domain in the user ID (eg admin@example.com). However, rainloop automatically deleted the domain part when logging in. Because of this, the identification information became wrong.

Accurate login information user: admin@example.com pass: password

Login information attempted by rainloop user: admin pass: password

I fixed the error by modifying file(rainloop/v*/app/libraries/RainLoop/Model/Account.php).

sagarmohanty2k00 commented 3 years ago

What did you changed exactly

Chialya commented 3 years ago

There is no "error"! You can change between long and short user-name in the rainloop-admin-panel. That is not the problem at issue here.