RajnishArora / rvp

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conflict with my theme #1

Open dando84 opened 4 years ago

dando84 commented 4 years ago

Hi, great plugin but it creates a conflict with my theme: the product picture now are shown in differrent way, the arrows to slide pictures were outside the image (now are inside the image and they don’t work) and also small images (slider) under the big one were close to each other, now are spaced and first one sometime is cutten. I would like to restore my theme using this plugin. Someone can help me? Thanks

dando84 commented 4 years ago

My website is https://www.lamelagioielli.it/

RajnishArora commented 4 years ago

Hi , Thanks for using the plugin As per the theme of your website four images are being displayed in a row so in the settings page of the plugin , please set the number of slides in view to 4. In your case , 6 images are being pushed in the alloted space so the size is being reduced. Further set any value greater then 4 (say 8) in the next field "Total No of Products in the slider" So in such a case the plugin would make a circle of 8 products , out of which only 4 will be shown on screen at a time in rotation . Also please note that if you set the number of slides in view to 4 , the arrows will only appear when the customer has visited more than 4 product pages. Hope this would solve the problem .Please feel free to contact me for any queries. Thanks Rajnish

On Sat, Jun 13, 2020 at 5:07 PM dando84 notifications@github.com wrote:

My website is https://www.lamelagioielli.it/

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dando84 commented 4 years ago

First of all let me say a big thank you for your answer. Before to proceed I would inform you that I’m talking about the Main product Image, the biggest one and also other same product images. Are you talking about the same thing? Thanks.

RajnishArora commented 4 years ago

Dear I was just focusing on the Last Viewed products section which the plugin creates . Coincidentally the main image and the plugin use the same slick-slider for image rotation which can cause the conflict . If the main image (s) are being disturbed than try disabling the slider or I am afraid you would have to look for some other slider that does not use slick-slider . Thanks Rajnish

On Sat, Jun 13, 2020 at 11:21 PM dando84 notifications@github.com wrote:

First of all let me say a big thank you for your answer. Before to proceed I would inform you that I’m talking about the Main product Image, the biggest one and also other same product images. Are you talking about the same thing? Thanks.

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dando84 commented 4 years ago

How to disable the slider? I think you are right, this is the problem: both use the same slick slider. Thanks.

RajnishArora commented 4 years ago

Dear dando84 On the Wordpress admin dashboard ( which you can open through https://www.lamelagioielli.it/wp-admin https://www.lamelagioielli.it/ ) , on the left click Recently viewed Products , in the settings page (which u would see on right) , UNCHECK 'Wrap the products in Slider' checkbox , Click on Save Changes button , refresh your site & see if it works. Otherwise Through the plugins tab remove the plugin. Thanks Rajnish

On Sun, Jun 14, 2020 at 12:37 AM dando84 notifications@github.com wrote:

How to disable the slider? I think you are right, this is the question: they use the same slick slider. Thanks.

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dando84 commented 4 years ago

I don’t want to remove this plugin, it’s great! Is there other solution? Thanks

RajnishArora commented 4 years ago

Were you able to switch off the slider ? Did everything worked correctly on switching off the slider ?

On Sun, 14 Jun, 2020, 1:35 am dando84, notifications@github.com wrote:

I don’t want to remove this plugin, it’s great! Is there other solution? Thanks

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dando84 commented 4 years ago

If I uncheck “Click to add slider” under “wrap prodotto in a slider”: unfortunately what I see is the problem is not solved and also recently view product are shown vertically... so answering to you: it doesn’t work correctly.

RajnishArora commented 4 years ago

Dear If Deactivating the plugin corrects the problem with the main image , then the plugin conflicts with the main image If not, there may be other problems Rajnish

On Sun, 14 Jun, 2020, 1:59 am dando84, notifications@github.com wrote:

I unchecked Click to add slider under wrap prodotto in a slider: unfortunately what I see is the problem is not solvers and also recently view product are shown vertically... so it doesn’t wok correctly

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dando84 commented 4 years ago

If I deactivate the plugin, the problem will be solve. But I would like to solve the problem and maintain the plugin if is it possible.

RajnishArora commented 4 years ago

Dear dando84, I am looking into the plugin and trying to rectify the problem , if you can wait for a few days Thanks Rajnish On Sun, 14 Jun, 2020, 2:36 am dando84, notifications@github.com wrote:

If I deactivate the plugin, the problem will be solve. But I would like to solve the problem and maintain the plugin if is it possible.

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dando84 commented 4 years ago

Dear Rajnish, thank you so much ! Of course I can wait few days, there is no problem! Thanks again!

RajnishArora commented 4 years ago

Hi I have updated the plugin. Please delete the present plugin, do a hard refresh (ctrl shift r , on windows) Download & activate the new one from the wordpress repository. Hope it works. Waiting for your reply Thanks Rajnish

On Tue, Jun 16, 2020 at 11:14 AM dando84 notifications@github.com wrote:

Dear Rajnish, thank you so much ! Of course I can wait few days, there is no problem! Thanks again!

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dando84 commented 4 years ago

Dear Rajnish first of all let me say a big thank you to you! After your update the situation is much better: there are no more wrong arrows inside the main product image; also small product images are close to each other and not separated. But there is still two little mistakes: there are no small arrows outside the image (I can’t see them, but there are) and also when there are 3 or more small Product images under the big one, the first one is cutten, there is only half image: this thing only happen the first time I log into the site, then they are ok. Can you do something for that? Thanks a lot my friend! Waiting for reply.

RajnishArora commented 4 years ago

Dear dando84 I have seen your website. You are correct that in the main image , there are arrows but invisible. As thought earlier both the slick-sliders are conflicting. I have come to the conclusion that the plugin needs to use the slick of the theme so I will integrate the plugin with the slick-css and slick-js of the theme. that would not be a general version of plugin but a customized one. So I will load it on Dropbox and you will have to download it from there , in a few days Thanks Rajnish

On Wed, 17 Jun, 2020, 11:26 pm dando84, notifications@github.com wrote:

Dear Rajnish first of all let me say thank you so much! After your update the situation is much better: there are no wrong arrows yet inside the main product image. But there is still two little mistakes: there are no small arrows outside the image (can’t see them, but there are) and also when there are 3 or more small Product images under the big one, the first one is cutten, there is only half image: this thing only happen the first time I log into the site, then they are ok. Can you do something for that? Thanks a lot my friend! Waiting for reply.

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dando84 commented 4 years ago

Dear Rajnish, thank you so much! I’m really happy to use your great plugin! Behind this plugin there is a great person! Nice to meet you! Do you already know my theme name? My theme is Avaris. Thanks and thanks again! Waiting for your reply! Dando

dando84 commented 4 years ago

Hi! See also this please: lamelagioielli.it/prodotto/bracciale-kidult-best-teacher-731747/ The left value (transform: translate3d(....)) goes negative that’s why you can see only half image (refers to small product images under the main one). Can you resolve this? Thanks.

RajnishArora commented 4 years ago

Dear dando84 The theme name can be easily found out using styles.css file.Also there are many websites such as wpthemedetector.com who can do the job for you. Now the problem is that its a premium theme and I don't have it so there is no sure way to test it. I have changed the plugin and t's dropbox link is attached(because gmail doesn't allow javascript files). The cutting/not showing of small images may be a theme issue so lets test this one & see . Also please note that when I opened the link you sent , my virus scanner detects some threat (img attached).

Thanks Rajnish

https://www.dropbox.com/s/2bgw1q7hojl50u0/Recently%20Viewed%20Products.zip?dl=0

On Fri, Jun 19, 2020 at 1:24 AM dando84 notifications@github.com wrote:

Dear Rajnish, thank you so much! I’m really happy to use your great plugin! Behind this plugin there is a great person! Nice to meet you! Do you already know my theme name? My theme is Avaris. Thanks and thanks again! Waiting for your reply! Dando

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dando84 commented 4 years ago

Thank you very much my dear! There is only a small problem now: in the shop page, products are shown vertically, this because there is a problem with style sheet. I can’t see them in a slide. Anyway I’m proud to use your great plugin! I can’t do you plugin update right? What about the other problem? What can I do to erase the threat? Thank you so much!

RajnishArora commented 4 years ago

No Sir ,you can't update this plugin. Congrats ,Now i see the site working properly and the anti-virus is not complaining. Just an advice you should also install a security plugin such as WordFence or Sucuri (free versions are enough)

Also please update the problem as resolved on the wordpress repository & rate it , give stars as you feel like

Thanks Rajnish

On Sun, Jun 21, 2020 at 3:18 PM dando84 notifications@github.com wrote:

Thank you very much my dear! Now it works perfectly! I’m proud to use your great plugin! I can’t do you plugin update right? What about the other problem? What can I do to erase the threat? Thank you so much!

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dando84 commented 4 years ago

Dear Rajnish There is only a small problem now: in the shop page, products are shown vertically, this because there is a problem with style sheet. I can’t see them in a slide. Can you solve also this please? I would like to suggest you an advice also: Please consider the opportunity to let users to show what they want to show: for example buttons or product description. Thanks.

RajnishArora commented 4 years ago

Dear dando84, I could not locate the problem in your site, please send me the link & elaborate the problem.

As per your advice I would try to give options to the user to choose what they want to display in some future update.

and just for information whats your name as addressing you as dando84 doesn't look nice

Thanks Rajnish

On Tue, Jun 23, 2020 at 9:07 PM dando84 notifications@github.com wrote:

Dear Rajnish There is only a small problem now: in the shop page, products are shown vertically, this because there is a problem with style sheet. I can’t see them in a slide. Can you solve also this please? I would like to suggest you an advice also: Please consider the opportunity to let users to show what they want to show: for example buttons or product description. Thanks.

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dando84 commented 4 years ago

Dear Rajnish, Thank you for your answer The problem is here: https://www.lamelagioielli.it/categoria-prodotto/orologi/ Now you will not see nothing because I deactivate your plugin option: choose where to show —> At shop page I did this because products are shown only vertically, this because there is a problem with CSS probably. My real name is Davide. Thank you!